Manager, Clinical Labs - Duke Health Cary

About the role

The Clinical Laboratory Manager will oversee the launch of a new lab supporting various departments within Duke Health, including an Emergency Department, Ambulatory Surgery, Clinics, Infusion, Endoscopy, and inpatient beds. The manager will lead a team of approximately 24 staff members and ensure the lab is fully operational by April 1, 2027.

Responsibilities

• Manage operational policies and procedures, coordinate with medical staff, and provide direction to unit supervisors.
• Develop and monitor recruitment, selection, personnel orientation, and development programs.
• Formulate short- and long-range goals for the clinical laboratory unit, set priorities, and establish timetables.
• Project future needs and develop strategies consistent with these projections.
• Prepare the annual operating budget for the unit and monitor, verify, and reconcile budget expenditures.
• Prepare activity reports reflecting workload volume, procedures utilized, and output results, including analyses outlining progress, adverse trends, and appropriate recommendations or conclusions.
• Plan and conduct meetings with staff to ensure compliance with established practices, implement new policies, and keep employees informed of current changes and standards.
• Represent the unit in interactions with other departments and members of the healthcare team.
• Recommend and execute personnel actions including, but not limited to, hiring, performance evaluations, promotions, and disciplinary actions.
• Maintain continuous contact with the laboratory through on-site presence or pager availability.
• Monitor testing to ensure acceptable levels of analytical performance are maintained, including verifying personnel competency prior to test reporting.
• Ensure all aspects of proficiency testing are properly followed, reviewed, and that remedial actions are documented following failures.
• Establish and maintain effective Quality Assurance and Quality Control programs that identify and address problems.
• Ensure procedure manuals are available and reviewed annually by the director, manager, supervisor, or analytical specialist.

Requirements

• Thorough working knowledge of the clinical laboratory environment.
• Seven years of laboratory experience, some of which must be in a supervisory capacity.
• Certification by a nationally recognized agency or board is required.

Skills and Abilities

• Formulate goals and/or recommend policy, assign objectives, and establish standards of practice.
• Provide direct supervision of all high-complexity testing and maintain continuous contact with the laboratory through on-site presence or pager availability.
• Monitor testing to ensure acceptable levels of analytical performance are maintained, including verifying personnel competency prior to test reporting.
• Ensure all aspects of proficiency testing are properly followed, reviewed, and that remedial actions are documented following failures.
• Establish and maintain effective Quality Assurance and Quality Control programs that identify and address problems.
• Ensure procedure manuals are available and reviewed annually by the director, manager, supervisor, or analytical specialist.

Pay

N/A

Schedule

N/A

Benefits

N/A