Clinical Manager - MD, VA, NC

BD is one of the largest global medical technology companies, advancing the world of health through transformative solutions in MedTech.

About the role

The Clinical Manager performs a wide range of duties to support program delivery, strategic initiatives, and stakeholder engagement within the healthcare environment.

Responsibilities

• Plan the delivery of overall programs and activities in accordance with the mission and goals of BD.
• Carry out new initiatives to support the strategic direction of the organization.
• Utilize program evaluation framework to assess program strengths and identify areas for improvement.
• Maintain forms and records to document program activities (SalesForce).
• Oversee the collection and maintenance of program records for statistical purposes according to confidentiality/privacy policies.
• Communicate with stakeholders to gain support for the program and solicit input for improvement.
• Liaise with hospital leadership to ensure effective and efficient program delivery.
• Develop product training plans, including hospital team members as needed.
• Coordinate the delivery of services among different program activities to increase effectiveness and efficiency.
• Monitor program activities regularly and conduct annual assessments according to the AIM program framework.
• Maintain personal travel budget as a segment of the overall Training Specialist team budget.
• Maintain ICC budget.
• Responsibility for scheduling time in accounts with sales partners, demonstrating efficient use of time.
• Responsibility for meeting the needs of all customers, both internal (e.g., TMs, DMs, Marketing, Regulatory, Internal Training and Education) and external (e.g., current and potential customers, professional organizations, KOLs).
• Maintain knowledge and expertise as a product specialist for the entire BD product line, with a focus on urological drainage and stool management.

Requirements

• Able to function independently with minimal guidance or supervision.
• Excellent listening and communication skills.
• Ability to work in a sales environment with the sales team.
• Strong interpersonal and relationship-building skills.
• Ability to collect, analyze, and present clinical data.
• Proficient with computer applications (Word, PowerPoint, Excel, etc.).
• Multi-task oriented with strong organizational skills to manage multiple customer accounts.
• Able to assess problems and overcome objections.
• Professional attitude and appropriate business and clinical judgment in all aspects of the position.
• Prefer experience using and teaching the use of BD products.
• Must possess and maintain a valid state-issued driver's license and meet BD's auto safety standards.
• College graduate or equivalent; require license as a Registered Nurse.
• Three (3+) years of patient care experience; hospital ICU/CCU/ED, leadership roles, committee presence, and/or charge nurse experience a plus.

Skills

• Knowledge of program management.
• Knowledge of client groups and/or issues related to the program area.
• Ability to read and comprehend detailed instructions, business correspondence, and memos.
• Ability to compose basic correspondence.
• Ability to effectively present information in one-on-one or small group situations.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals.
• Ability to solve practical problems and deal with a variety of situations where limited direction has been given.
• Ability to interpret a variety of instructions furnished in written or oral format.

Personal Characteristics

• Behave ethically: understand ethical behavior and business practices, ensuring alignment with organizational values.
• Build relationships: establish and maintain positive working relationships internally and externally.
• Communicate effectively: speak, listen, and write clearly and thoroughly using appropriate communication tools.
• Creativity/innovation: develop new and unique ways to improve operations and create opportunities.

Physical Demands

• May be required to sit, bend, stoop, use a keyboard, see, talk, and hear.
• May occasionally lift objects up to 50 lbs.
• Work schedule may vary with multiple shifts included; standing for long periods may be required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Schedule

• Work schedule will vary and may include covering multiple shifts.
• Travel includes driving, flying, and overnights in hotels; may be up to 80%.
• Minimum of 4 days of in-office presence per week for most roles to maintain culture and collaboration.

Employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.