Manager, Clinic/Practice
Mass General Brigham · Boston, MA · Yesterday
Healthcare$66k–$96k/yrFull-time
Job Summary
Responsible for single-site practice or smaller multi-site practices (3 or more locations). Provides direct supervision of administrative and clinical support staff, and operational duties and functions. As a member of the leadership team, provides administrative cross coverage to manage staffing and/or operational issues.
Essential Functions
- Oversees the day-to-day administrative performance of secretarial and clinical support staff and manages staff schedules.
- Evaluates daily staffing needs and coordinates replacement of staff.
- Performs hiring, orientation, and evaluation of staff. Administers corrective action if appropriate.
- Assists in the career development of practice employees through ongoing coaching, counseling, and training.
- Ensures that all mandatory training is completed by staff and that HIPAA policies and procedures are adhered to by staff.
- Evaluates, develops, and implements administrative systems and procedures designed to maximize practice operations. Regularly evaluates and analyzes practice performance metrics to ensure optimal outcomes.
- Collaborates with practice leaders on the preparation of the practice's annual budgets.
- Oversees the department’s payroll, including the resolution of payroll issues. Monitors patient billing activity to ensure compliance with revenue procedures.
- Entry-Level Manager Role.
Qualifications
- Education: Bachelor's Degree in Related Field of Study required. Can this role accept experience in lieu of a degree? Yes.
- Experience: Supervisory experience 5-7 years required and Experience working in a healthcare environment 5-7 years required.
Skills
- Strong understanding of Microsoft Office, including Excel.
- Strong communication and organizational skills.
- Strong and proven leadership skills.
- Ability to work with staff of all levels.
- Excellent time management skills.
- Strong analytical and math skills.
- Knowledge of Accounting Principles, physician billing, and revenue cycle management.
- Ability to adapt to multiple and rapidly changing priorities and deadlines.
Pay & Schedule
- Remote Type: Onsite
- Work Location: 243-245 Charles Street
- Scheduled Weekly Hours: 40
- Employee Type: Regular
- Work Shift: Day (United States of America)
- Pay Range: $65,998.40 - $96,033.60/Annual
- Grade: 7