Manager, Clinic

Job Description

The Medical Office Manager at The Surgical Clinic (TSC) is responsible for the daily operations and financial accountability of the clinic, staff management, and efficient patient flow, while ensuring compliance with state and federal mandates.

Responsibilities

• Analyzes and organizes operations and surgery/procedure scheduling, front office, referral departments, and point of service for revenue cycle management in the clinic.
• Maintains relationships between patient and provider, referral offices, and providers.
• Maintains OSHA and other government standards as required.
• Supports and implements TSC Goals.
• Implements new workflow processes as needed for efficient and effective workflows, continues to optimize EHR.
• Manages practice personnel and Human Resource records and timecard approval for site employees.
• Affirms appropriate staffing of all clinic’s functional areas.
• Implements and holds staff accountable for meeting TSC Policy and Procedure.
• Maintains supply inventory, ordering, and stock while working with the purchasing office.
• Trains and supervises staff, counsels staff after consulting with upper management and or surgeons.
• Knowledge of all tasks to be a backup and cross-cover.
• Manages/coordinates IT matters on site.
• Delegates responsibilities as needed to other employees.
• Contact Central Billing Office (CBO) on issues/tasks around revenue cycle management and works in conjunction with the CBO in resolving revenue cycle issues.
• Other duties as requested.

Qualifications

• High School diploma or equivalent required.
• College degree preferred.
• Healthcare administration degree and/or certified as an MA or higher with five years related experience and/or training.
• Basic CPR/First AID Certification preferred.
• Knowledge of EHR, MSWord, MS Excel, payroll software and Internet software required.