Manager, Clinic Administration

About the role

The Manager, Clinic/Center Administration plans and directs the work of professional and support personnel who provide outpatient care to patients in a clinical setting. The Manager, Clinic/Center Administration works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; receives assignments in the form of objectives and determines approach, resources, schedules and goals. The Manager, Clinic/Center Administration helps develop and leads implementation for staffing plans, policies and procedures for the facility and works closely with clinicians to ensure optimal patient outcomes.

Responsibilities

• Works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems
• Determines approach, resources, schedules and goals for assignments
• Develops and leads implementation for staffing plans, policies and procedures for the facility
• Works closely with clinicians to ensure optimal patient outcomes
• Conducts briefings and area meetings; maintains frequent contact with other managers across the department

Requirements

• 5+ years of operational leadership experience within a multi-physician office or clinical group, including front of house management and clinical operations
• Primary Care experience, full-risk VBC experience
• Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems and knowledge of various software tools

Preferred Qualifications

• Bachelor's degree, preferably in Business Administration, Healthcare Administration, or a related field; or, in lieu of a bachelor's degree, 5+ years of Healthcare Administration/Leadership experience
• Familiarity with Medicare
• Experience managing a budget of $500,000+

Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.