Manager, Clinic/Center Administration

About the role

The Manager, Clinic/Center Administration plans and directs the work of professional and support personnel who provide outpatient care in a clinical setting. The position works within specific guidelines and procedures, applies advanced technical knowledge to solve moderately complex problems, receives assignments in the form of objectives, and determines approach, resources, schedules, and goals. The manager helps develop and leads implementation of staffing plans, policies, and procedures for the facility and works closely with clinicians to ensure optimal patient outcomes. Decisions typically relate to resources, approach, and tactical operations for projects and initiatives within the departmental area, requiring cross‑departmental collaboration, conducting briefings and area meetings, and maintaining frequent contact with other managers across the department.

Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, and minor injury treatment. As part of Humana’s Primary Care Organization, Conviva’s value‑based approach ensures patients receive the best care when needed most and at the lowest cost, addressing physical, emotional, behavioral, and financial needs. CenterWell, a Humana company, focuses on integrated, personalized healthcare that puts patients at the center, delivering high‑quality, accessible, and comprehensive services across senior‑focused primary care, home healthcare, home delivery, specialty, hospice, and retail pharmacy.

Responsibilities

• Plan and direct the work of professional and support personnel providing outpatient care.
• Apply advanced technical knowledge to solve moderately complex problems.
• Receive objective‑based assignments and determine approach, resources, schedules, and goals.
• Develop and lead implementation of staffing plans, policies, and procedures.
• Collaborate with clinicians to ensure optimal patient outcomes.
• Make decisions related to resources, approach, and tactical operations for departmental projects.
• Conduct cross‑departmental collaboration, briefings, area meetings, and maintain contact with other managers.