Manager, Client Experience Digital

About the role

Our team is seeking a Manager with client experience and healthcare communications expertise to serve as a counselor to our clients for one of our largest and fastest growing accounts. The ideal candidate will have broad interest in the full remit of healthcare communications, including social/digital, earned media, data and regulatory milestones, and unbranded disease awareness programming. Additionally, the ideal candidate will have a specific interest or experience in celebrity campaigns.

Responsibilities

• Develop and execute strategic integrated communications programs, supporting overall strategy, and advising healthcare clients.
• Support day-to-day digital strategy for a major client across a portfolio of brands, becoming an expert on our clients’ business and understanding how their communications objectives help achieve business goals.
• Write content briefs, oversee social media content calendars and develop project timelines.
• Cook up and coordinate with account, sci comms, analytics and influencer teams.
• Manage client status & internal status documents from a digital perspective.
• Maintain a keen interest in current industry trends, and act as a thought leader in elevating these trends to directly and indirectly affect clients and our digital health practice.
• Attend and speak on client calls, offering strategic counsel with digital lead support.

Qualifications

• At least 4 years’ experience in public relations at an agency or corporate in-house (healthcare experience preferred).
• The ability to manage multiple projects at various stages simultaneously.
• A self-starter who works well within a highly collaborative, multi-disciplinary team.

Benefits

At dna, we are proud to be a small meets big agency, giving our clients and employees the benefits of both. We invest in our team and put culture front and center through a variety of programs, policies and events. It's all about growth and opportunity.

Pay

$82,000-$92,000

Schedule

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.