Manager, Care Program Strategy and Operations

About the role

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Responsibilities

• Manage the programs. Lead strategy, execution, and continuous improvement for our Diabetes and Hypertension programs.
• Evaluate how they interact with broader Oak Street initiatives to drive clinical and economic results.
• Build and scale. Manage the full lifecycle of clinical interventions — from pilot design and launch through proof of concept and national scale.
• Lead a team. Manage and develop 1–3 direct reports, building capacity while maintaining accountability for program outcomes.
• Drive cross-functional alignment. Partner with clinical, operational, and regional leaders to build business cases and move initiatives forward without formal authority over those teams.
• Ensure field execution. Collaborate with regional teams to translate central strategy into consistent clinical and operational practice at the center level.
• Track what matters. Monitor and communicate key metrics — quality measures, utilization, and financial impact — and use data to drive program decisions.

Requirements

• 5+ years in healthcare strategy, consulting, population health, consulting, or clinical operations.
• Bachelor's degree required.
• Demonstrated ability to launch pilots and scale initiatives across a distributed, national footprint.
• Strong project management skills across complex, multi-stakeholder environments.
• Experience managing or mentoring others, with a collaborative leadership style.
• Comfortable synthesizing data to build compelling business cases and influence senior stakeholders.
• Thrives in ambiguous, high-growth environments; change-oriented without losing rigor.

Qualifications

• Bachelor’s degree required.

Skills

• Strategic thinking and problem-solving skills.
• Excellent communication and collaboration skills.
• Ability to manage multiple priorities and deadlines.
• Strong analytical and data-driven decision-making abilities.

Benefits

Oak Street Health Benefits Mission-focused career impacting change and measurably improving health outcomes for medicare patients
Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Opportunities for leadership development and continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement

Pay

The Typical Pay Range For This Role Is $66,330.00 - $145,860.00

Schedule

Anticipated Weekly Hours 40
Time Type Full time