Manager, Business Systems

At Storable, we're redefining property management for specialty real estate. Powered by AI and three decades of industry data, Storable empowers over 33,000 self-storage facilities with the industry's only fully integrated technology platform. Our end-to-end solutions—from management software and demand generation to CRM tools and delinquency solutions—help storage operators streamline workflows, attract tenants, and grow revenue. Dedicated to empowering self-storage owners and operators, Storable helps you Win More every day.

About the role

Storable is seeking a Manager of Business Systems to lead the team responsible for building, maintaining, and optimizing our Salesforce ecosystem and associated GTM technologies across all verticals. This cross-functional, shared-services role sits at the center of how Sales, Marketing, Support, Product, and other customer-facing teams execute and scale.

You will manage Salesforce Admins, Developers, and other technical contributors while partnering closely with stakeholders to ensure our systems are scalable, stable, and aligned with business strategy. You’ll balance strategic roadmap ownership with hands-on technical oversight, process rigor, and continuous improvement.

The ideal candidate is a strong people leader with a solid technical foundation in Salesforce and Salesforce-adjacent platforms, a deep understanding of integrations and automation, and a disciplined approach to prioritization and operational excellence. This is primarily a people management role, but also one where you'll regularly roll up your sleeves and work side by side with your team.

Responsibilities

• Lead, coach, and develop a team of Salesforce Admins, Developers, and technical contributors supporting the GTM and post-sales tech stack across Storable’s verticals.
• Oversee the design, configuration, and development of Salesforce capabilities—including Flows, Apex, LWC (review-level), CPQ tools, data modeling, and automation—ensuring solutions are robust, scalable, and well-documented.
• Establish and enforce standards for Salesforce architecture, integration patterns, data governance, user permissions, and automation scalability across connected systems.
• Partner with the Director of Business Operations to define the vision, roadmap, and strategic direction of the Salesforce platform and related GTM technologies.
• Translate business goals into clear, actionable system initiatives and drive disciplined prioritization using frameworks such as MoSCoW, RICE, or effort-versus-impact scoring.
• Maintain predictable workflows through structured intake, triage, sprint planning, and resource allocation in close collaboration with other managers, Project Managers, and Analysts.
• Ensure high-quality delivery through strong requirements practices, code reviews, QA oversight, and clear release management and change-control processes.
• Champion AI- and automation-first approaches to streamline GTM and post-sales workflows, using AI tools like Claude Code to accelerate solution design, documentation, and impact analysis.
• Identify, pilot, and scale AI- and automation-driven improvements across Salesforce and connected systems to increase data quality, efficiency, and business value.
• Build trusted cross-functional partnerships with Sales, Marketing, Support, Product, and other customer-facing departments through transparent communication, effective change management, training, and enablement.

Requirements

• 5+ years of experience in Salesforce administration, development, or business systems roles within SaaS or technology-driven environments.
• 2+ years of formal or informal people leadership experience, including coaching, performance feedback, and workload management for admins, developers, or other technical contributors.
• Strong hands-on knowledge of core Salesforce capabilities, including Flows, Apex and LWC (review-level), data modeling and schema design, Sales Cloud and/or Service Cloud, and permissioning and security.
• Working understanding of integration patterns and tools (e.g., Workato, APIs, middleware, HubSpot or similar GTM applications), with the ability to guide solution design and tradeoffs.
• Demonstrated strength in prioritization, balancing strategic initiatives with operational support while maintaining predictable delivery and clear expectations with stakeholders.
• Demonstrated experience using AI tools to improve the quality, speed, or impact of your work (for example in solution design, documentation, analysis, or process optimization).
• Excellent communication and stakeholder-management skills, including the ability to translate complex technical concepts into clear, business-friendly language.

Preferred Qualifications

• Salesforce certifications beyond Administrator, such as Advanced Administrator, Platform App Builder, and/or Platform Developer I.
• Hands-on experience with tools like Workato, HubSpot, or similar platforms in an integrated GTM tech stack.
• Experience managing or closely collaborating with cross-functional technical teams made up of developers, admins, integration specialists, project managers, and analysts.
• Background in Revenue Operations, GTM operations, or SaaS business systems supporting Sales, Marketing, and Customer Success.
• Experience in private-equity-owned or fast-scaling SaaS environments where process rigor and scalability are critical.
• Familiarity with CPQ, contract management, and/or subscription billing workflows.
• Experience with CI/CD, Git-based workflows, and structured development processes in a Salesforce context.

All applicants must be currently authorized to work in the United States on a full-time basis. To be eligible for employment, you must reside in one of the following states: AL, AZ, CA, CO, CT, FL, GA, ID, IL, IN, IA, KS, LA, MD, MA, MI, MN, MO, MS, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY.

Benefits

• Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance.
• 401(k) match after 60 days, 100% vested after 1 year.
• Employer contribution to your HSA, plus an HRA to help offset your deductible.
• Flexible vacation policy with a ‘take what you need’ approach.
• Be More – company rewards and recognition program redeemable for personalized gifts and experiences.
• 8 hours of Volunteer Time Off each year and opportunities to participate in offsite volunteer and community service events.
• 8 hours of Rest, Relax, Recharge time to care for mental health.
• Access to mental well-being resources, including counseling services, stress management programs, and mindfulness workshops.
• Fully paid parental leave: 12 weeks for primary caregivers and 6 weeks for secondary caregivers.
• ‘Paw’ternity Leave and Pet Bereavement time off.
• Caregiver Leave: four weeks of fully paid time away to care for aging dependents or family members.
• $50 monthly home data stipend, plus a $250 home office sign-on bonus.
• Fertility care support options.
• Access to financial experts for informed decision-making.
• Direct Student Loan Payment Program (qualifications and eligibility rules apply).

Pay

Potential Pay Range: $135,000 USD - $160,000 USD. The compensation offered will fall within this range and will be based on skills and experience.