Manager, Business Relationship (BRM)

Responsibilities

• Connects business priorities with enterprise technology capabilities to ensure initiatives are clearly defined, appropriately prioritized, and delivered in alignment with organizational objectives.
• Enterprise Strategic Alignment Partner with business leaders to align technology capabilities and investments with organizational priorities and translate strategic objectives into actionable initiatives and roadmaps.
• Serve as the primary One IT relationship lead for assigned business functions, building trusted partnerships and actively participating in technology planning and prioritization discussions.
• Analyze business needs, document requirements, and translate them into actionable technology direction while supporting initiatives from concept through implementation and ensuring shared understanding of constraints, risks, and opportunities.
• Facilitate structured intake of requests and evaluate scope, impact, and alignment with business priorities, enterprise standards, and delivery capacity to drive clarity and alignment across stakeholders.
• Conduct post-implementation health checks with stakeholders to assess solution effectiveness, confirm alignment with intended outcomes, and identify improvement or adoption opportunities.
• Work with governance functions to support review processes, ensure initiatives align with enterprise standards and risk management practices, and escalate material risks when appropriate.
• Identify systemic issues, integration impacts, and process gaps while driving improvements that strengthen collaboration and alignment between business and technology teams.
• Perform additional responsibilities and strategic initiatives as required to support evolving organizational priorities.

Qualifications

• Bachelor’s degree in Business, Information Systems, Healthcare Administrator or related field required.
• 7+ years progressive experience in IT-Business alignment, enterprise applications, healthcare technology, or regulated industry environments required.
• BRMP (Business Relationship Management Professional) certification preferred.
• Experience working with Enterprise ERP (SAP), HCM (SuccessFactors), Service Management tools, and portfolio management platforms a plus.
• Ability to translate complex technical concepts into clear, concise business language tailored to diverse audiences.
• Strong written communication skills, including development of executive-level presentations, summaries, and documentation.
• Experience with service management and collaboration tools such as Jira, Confluence, and Smartsheet.
• Advanced proficiency in Microsoft Office applications, including Excel and PowerPoint.
• Ability to build trusted partnerships with business and technical stakeholders and drive aligned decision-making across cross-functional teams.
• Strong business acumen with the ability to assess complex business needs and shape technology initiatives aligned to organizational strategy.
• Skilled in facilitating discussions, navigating ambiguity, and driving outcomes across business and technical groups.
• Demonstrated initiative, sound judgment, and the ability to manage competing priorities effectively.

Pay

The salary range for this role is $150K. - $180K . Within this range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Benefits

The total compensation package for this position also includes a choice of health care plan (medical, vision, and dental insurance), an annual incentive bonus, paid time off, parental leave, bereavement leave and a 401(K) for all eligible employees.