Business Relationship Manager

About the role

Agency: Bureau of Information and Technology. Location: Pierre; Rapid City; Aberdeen; or Sioux Falls, SD. Pay Grade: 08. Closing Date: 10/20/26. The Business Relationship Manager (BRM) serves as the primary liaison between state agencies and the Bureau of Information and Technology (BIT), advocating for agency technology needs and helping deliver effective solutions.

Responsibilities

• Building collaborative relationships with assigned agencies and BIT teams.
• Maintaining deep knowledge of agency structures, processes, and technology requirements.
• Translating business needs into actionable technology projects and solutions.
• Communicating technical concepts in understandable terms to diverse stakeholders.
• Facilitating timely resolution of technology-related issues.
• Supporting RFP/RFI processes, technology acquisitions, and contract reviews.
• Leading and mentoring teams to achieve customer satisfaction and support agency goals.

Requirements

The Ideal Candidate Will Have a degree in computer science, business, communications or related field (preferred); experience working in state government or other bureaucracies (preferred); five or more years of professional work experience (preferred).

Skills

• Knowledge of project management methodologies;
• Experience leading projects;
• Ability to analyze and think quickly to resolve interpersonal and technical conflicts;
• Ability to lead meetings;
• Principles and concepts of computer science;
• Communicate with technical and non-technical clients and translate their needs, ideas, or suggestions;
• Communicate information concisely and accurately, both oral and written;
• Work in a team environment;
• Work independently with minimal supervision;
• Meet schedules and timelines;
• Take initiative.

Benefits

• 6% fully matched retirement plan (includes long term disability and family survivor benefits).
• $25,000 paid life insurance.
• Ability to maintain a great work/life balance with flexible work schedules and generous leave policies.
• Stable industry sector; little to no travel.
• $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options.
• Retirement benefits (Class A retirement under SDRS).

Pay

$82,246.32‑$102,792.24 Annual Salary, depending on qualifications.

Schedule

Full‑time, 40 hours weekly.