IT Business Relationship Manager (BRM)

About the role

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Responsibilities

• Own and cultivate strategic relationships between the BRM function and partners to stimulate demand and drive value.
• Develop deep domain knowledge of partner organizational functions and establish cross-functional relationships.
• Educate partners on the BRM purpose, emphasizing powerful communication and effective collaboration.
• Collaborate with leaders to evaluate and shape initiatives for strategic value.
• Focus on value creation over solutions, identifying new opportunities through industry trends.
• Monitor initiative progress, ensuring alignment with expectations and strategic objectives.
• Validate that organizational purpose supports desired results through business case development and financial awareness.
• Strategize with partners to create future roadmaps that converge organizational strategic direction into unified objectives.
• Collaborate actively in maturing the BRM discipline and developing best practices.
• Evolve BRM artifacts, including Strategic Relationship Plans, Value Plans, and other key documents.

Requirements

• Bachelor’s Degree in Information Technology or related field
• 5 or more years of experience in roles involving direct interaction and high influence with senior leadership, both internal and external.
• Demonstrates the ability to rapidly build rapport and trust across all departments, creating alignment among disparate senior stakeholders to commit to key talent initiatives.

Qualifications

• Business Relationship Management Professional (BRMP®) certification.
• 10 or more years of experience in roles involving direct interaction and high influence with senior leadership, both internal and external.
• Demonstrates the ability to rapidly build rapport and trust across all departments, creating alignment among disparate senior stakeholders to commit to key talent initiatives.
• 5 or more years of experience in commercial laboratory operations.

Skills

• Exhibits excellent communication and interpersonal skills, with the ability to translate technical concepts to non-technical stakeholders.
• Displays strong analytical and problem-solving abilities, with a track record of delivering innovative and pragmatic solutions.
• Possesses project management skills, with the ability to handle multiple priorities and meet deadlines in a fast-paced environment.
• Familiarity with IT systems, infrastructure, and processes, including enterprise applications, networks, data centers, and security is preferred but not required.
• Exceptional leadership skills in driving change collaboratively.
• Strong communication skills in writing, speaking, and presenting.
• Masterful relationship-building and team collaboration abilities.
• Skilled in conflict negotiation and problem-solving.
• Strategic thinker with a focus on purpose, value, and results.
• Experience in connecting strategy to execution and assessing risk tolerances.
• Ability to travel ~20% as needed.

Benefits

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on 7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

Schedule

This is a full-time, exempt (salaried) position assigned to a First Shift schedule, with standard business hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Business needs may occasionally require flexibility in work hours, including earlier, later, or additional hours, with reasonable notice provided when possible.