Business Relationship Manager
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Also remove "Not Meeting Every Single Requirement?" etc? That's more like encouragement but not boilerplate? Might be considered fluff but it's part of posting. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Not Meeting Every Single Requirement?" is not exactly those categories but could be considered encouragement; but we can keep if it's substantive? It's more like motivational text; but we can keep as part of About the role maybe. However we need to preserve all substantive information; do not invent or summarize away detail. So we should keep that content but maybe incorporate into About the role paragraph.
We need sections: About the role (intro paragraph), Responsibilities (list), Requirements/Qualifications/Skills (maybe combine?), Benefits, Pay, Schedule. The posting includes "Base Pay Range" and "Variable Pay". Also "Job Location" and hybrid schedule. So we have Pay and Schedule info. Benefits listed.
We need to avoid filler like "commensurate with experience". Not present.
We need to use for each section heading. Use - for any list of duties/requirements/benefits. Use
for prose.
We must not include sections with placeholder text.
Let's extract content.
Intro: "The Business Relationship Manager (BRM) serves as the strategic interface between business functions and the Office of the Chief Information Officer (OCIO), assuring technology investments, capabilities, and services are aligned with organizational objectives and deliver measurable business value. Acting as a trusted advisor, consultant, and relationship leader, the BRM partners with business stakeholders to understand priorities, challenges, opportunities, and desired outcomes, translating them into scalable, compliant, and sustainable technology solutions. The BRM helps business partners navigate OCIO processes and services, assuring requests are understood in the context of business priorities, outcomes, urgency, strategic alignment, and value realization. This role is focused on building trusted relationships, shaping demand, defining business capabilities, improving business processes, and facilitating effective governance and decision-making. The BRM serves as a primary liaison between the business and OCIO, helping clarify needs before work enters delivery channels and ensuring initiatives are aligned to portfolio priorities, enterprise standards, available capacity, and long-term technology strategy. The role requires strong business acumen, technical fluency, process improvement expertise, executive communication skills, and the ability to bridge strategy, process, technology, and delivery."
Then "Key Responsibilities" with bullet points under subheadings: Strategic Relationship Management & Business Partnership, Demand Management, Demand Shaping & Portfolio Alignment, Business Process Excellence & Capability Planning.
We can combine all responsibilities into a single list under Responsibilities heading.
Then "Core Competencies" list: many items. Could be considered Skills or Qualifications. We'll treat as Skills.
Then "Measures of Success" maybe could be considered Qualifications? But it's more like outcomes; maybe we can include as part of About the role or separate? The instruction: prefer a few substantive sections over many thin ones. Could combine Measures of Success into About the role or Responsibilities? Might be better as a separate section "Qualifications" maybe? But it's not qualifications; it's success metrics. Could be omitted? But we need to preserve all substantive information. Could include as a paragraph under About the role or under a section "Performance Expectations". However we only have allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We could put Measures of Success under Qualifications (as expected outcomes). Or under Skills? Probably Qualifications.
Then "Base Pay Range" and "Variable Pay" -> Pay section.
Job Location and hybrid schedule -> Schedule section (maybe also location). We'll include location in Schedule or maybe as part of About the role? But we have Schedule heading for schedule info; location could be included there as well.
Benefits list: "Medical, Telehealth, Dental and Vision 401(k) Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) Life and AD&D Short Term and Long-Term disability Flex Paid Time Off (PTO) Leave of Absence Employee Assistance Program Wellness Program Rewards and Recognition Program Benefits Benefits are subject to change at the Company's discretion." There's duplication "Benefits Benefits". We'll deduplicate.
Also there is "Work Location Eligibility" etc. That's legal/EEO? It's about eligibility; might be considered boilerplate? It's not EEO but it's about work location eligibility. Might be considered legal? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. Work location eligibility could be considered legal; but it's substantive about where you can work. Might be needed. However it's quite detailed list of states not allowed. Could be considered relevant. But we might keep it under Schedule or a separate section? Not among allowed headings. Could incorporate into Schedule or About the role? Probably better to include under Schedule as "Work Location Eligibility". But that is legal-ish. However the instruction says remove legal boilerplate; but this is not exactly boilerplate; it's specific eligibility restrictions. Might be considered necessary. I'd keep it as a paragraph under Schedule.
Also EEOC statement at end: remove as EEO boilerplate.
Also "Flexential participates in the E-Verify program. Please click here for more information." That's legal/EEO? Might be removed.
Also "Benefits Benefits are subject to change..." duplicate.
We'll produce HTML:
About the role
... intro paragraph ... plus maybe the "Not Meeting Every Single Requirement?" encouragement? We'll incorporate as a paragraph after intro: "Not Meeting Every Single Requirement? No problem! We are looking for candidates who possess unique skills that set them apart from the rest. If you're enthusiastic about this role and believe you have the skills and abilities that would make you successful, don't hesitate to apply today! At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we've outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren't explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn't hesitate to apply if you don't meet every requirement. We're enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply."
That's a lot but it's substantive.
Then Responsibilities: list all bullet points from Key Responsibilities sections.
We need to extract bullet points:
Under Strategic Relationship Management & Business Partnership:
- Serve as the primary strategic point of contact between assigned business functions and OCIO.
- Build and maintain trusted relationships with business leaders, stakeholders, and technology partners.
- Develop a deep understanding of business objectives, operating models, challenges, regulatory requirements, and strategic priorities.
- Act as a trusted advisor, helping business partners agnostically understand available technology services, capabilities, governance processes, and investment considerations.
- Develop and maintain IT Project Roadmaps with business partners.
- Maintain continuous visibility into stakeholder needs, priorities, risks, and opportunities.
- Assure business partners understand how requests are evaluated, prioritized, funded, and advanced through portfolio and delivery processes.
- Facilitate productive collaboration between business stakeholders, architecture, security, data, AI, delivery, operations, and portfolio management teams.
- Influence decision-making without direct authority and help align competing priorities across stakeholder groups.
- Partner with SIO and PFLT to assure alignment on strategic priorities and initiatives.
Under Demand Management, Demand Shaping & Portfolio Alignment:
- Lead demand discovery, intake, shaping, prioritization, and governance activities for assigned business areas.
- Help clarify business needs, desired outcomes, timing expectations, success measures, urgency, and value drivers before work enters delivery channels with a focus on achieving business outcomes.
- Translate business requests into well-defined demand, capability requirements, opportunity briefs, and initiative proposals.
- Develop business cases and KPIs to track value of business outcomes and solutions delivered.
- Support demand shaping by connecting requests to enterprise strategy, portfolio priorities, regulatory requirements, available capacity, and technology roadmaps.
- Identify opportunities to consolidate, standardize, automate, or leverage existing enterprise capabilities before pursuing custom solutions.
- Facilitate prioritization discussions using business value, risk, strategic alignment, complexity, dependencies, and organizational capacity as decision criteria.
- Maintain visibility into demand pipelines, project requests, resource constraints, and delivery readiness.
- Coordinate closely with delivery managers, portfolio and program management teams, enterprise architects, security teams, data and AI teams, product managers, and platform teams to ensure initiatives are properly assessed and routed.
- Challenge vague, duplicative, or low-value requests and help stakeholders refine opportunities into actionable initiatives.
- Ensure work is routed through the appropriate intake, governance, funding, and delivery processes.
Under Business Process Excellence & Capability Planning:
- Analyze and document current-state and future-state business processes, workflows, value streams, and business capabilities.
- Identify process inefficiencies, operational risks, compliance gaps, and opportunities for improvement.
- Lead process optimization, standardization, automation, and continuous improvement initiatives.
- Champion change management activities for new business processes partnering with the respective business units to help drive adoption.
- Develop multi-year business capability roadmaps aligned with strategic objectives and enterprise technology plans.
- Facilitate process-centered discussions that translate desired business outcomes into integrated technology solutions.
We'll combine into one
.
Then Skills: Core Competencies list:
- Strategic Relationship Management
- Executive Presence & Influence
- Business Process Analysis & Optimization
- Demand Discovery & Demand Shaping
- Technology Strategy & Roadmap Development
- Business Case Development
- Value Realization & Benefits Tracking
- Solution Consulting
- Process Engineering
- Data & Analytics Enablement
- Change Management
- Governance & Risk Management
- Stakeholder Engagement
- Negotiation & Conflict Resolution
- Communication & Facilitation
- Systems Thinking
- Innovation & Continuous Improvement
We'll put under Skills
with .
Qualifications: Could include Measures of Success and maybe Requirements? There's no explicit Requirements list besides the intro describing required skills. Could treat Measures of Success as Qualifications.
Measures of Success:
- A Successful Business Relationship Manager Will Be viewed as a trusted advisor by business leaders.
- Improve the quality and strategic alignment of technology demand.
- Establish and maintain actionable technology and capability roadmaps.
- Increase adoption and reuse of enterprise platforms and capabilities.
- Improve business process efficiency, effectiveness, and transparency.
- Deliver measurable business value from technology investments.
- Strengthen alignment between business strategy, enterprise architecture, and project execution.
- Improve stakeholder satisfaction and engagement.
- Drive cross-functional collaboration and organizational effectiveness.
- Enable scalable, data-driven, compliant, and sustainable business operations.
We'll put under Qualifications
as .
Pay: Base Pay Range and Variable Pay.
We'll create Pay
The annual salary range offered for this position is estimated to be $115,000 - $125,000. However, the actual pay range depends on each candidate’s experience, location, and qualifications.
Variable Pay: Discretionary annual bonus, based on personal and company performance.
Schedule: Job Location and hybrid schedule plus Work Location Eligibility.
We'll create Schedule
Job Location: This role is aligned to our Denver, CO / Charlotte, NC / Collegeville, PA office locations and follows a flexible hybrid work model. While employees are generally expected to
- for any list of duties/requirements/benefits. Use
for prose. We must not include sections with placeholder text. Let's extract content. Intro: "The Business Relationship Manager (BRM) serves as the strategic interface between business functions and the Office of the Chief Information Officer (OCIO), assuring technology investments, capabilities, and services are aligned with organizational objectives and deliver measurable business value. Acting as a trusted advisor, consultant, and relationship leader, the BRM partners with business stakeholders to understand priorities, challenges, opportunities, and desired outcomes, translating them into scalable, compliant, and sustainable technology solutions. The BRM helps business partners navigate OCIO processes and services, assuring requests are understood in the context of business priorities, outcomes, urgency, strategic alignment, and value realization. This role is focused on building trusted relationships, shaping demand, defining business capabilities, improving business processes, and facilitating effective governance and decision-making. The BRM serves as a primary liaison between the business and OCIO, helping clarify needs before work enters delivery channels and ensuring initiatives are aligned to portfolio priorities, enterprise standards, available capacity, and long-term technology strategy. The role requires strong business acumen, technical fluency, process improvement expertise, executive communication skills, and the ability to bridge strategy, process, technology, and delivery." Then "Key Responsibilities" with bullet points under subheadings: Strategic Relationship Management & Business Partnership, Demand Management, Demand Shaping & Portfolio Alignment, Business Process Excellence & Capability Planning. We can combine all responsibilities into a single list under Responsibilities heading. Then "Core Competencies" list: many items. Could be considered Skills or Qualifications. We'll treat as Skills. Then "Measures of Success" maybe could be considered Qualifications? But it's more like outcomes; maybe we can include as part of About the role or separate? The instruction: prefer a few substantive sections over many thin ones. Could combine Measures of Success into About the role or Responsibilities? Might be better as a separate section "Qualifications" maybe? But it's not qualifications; it's success metrics. Could be omitted? But we need to preserve all substantive information. Could include as a paragraph under About the role or under a section "Performance Expectations". However we only have allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We could put Measures of Success under Qualifications (as expected outcomes). Or under Skills? Probably Qualifications. Then "Base Pay Range" and "Variable Pay" -> Pay section. Job Location and hybrid schedule -> Schedule section (maybe also location). We'll include location in Schedule or maybe as part of About the role? But we have Schedule heading for schedule info; location could be included there as well. Benefits list: "Medical, Telehealth, Dental and Vision 401(k) Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) Life and AD&D Short Term and Long-Term disability Flex Paid Time Off (PTO) Leave of Absence Employee Assistance Program Wellness Program Rewards and Recognition Program Benefits Benefits are subject to change at the Company's discretion." There's duplication "Benefits Benefits". We'll deduplicate. Also there is "Work Location Eligibility" etc. That's legal/EEO? It's about eligibility; might be considered boilerplate? It's not EEO but it's about work location eligibility. Might be considered legal? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. Work location eligibility could be considered legal; but it's substantive about where you can work. Might be needed. However it's quite detailed list of states not allowed. Could be considered relevant. But we might keep it under Schedule or a separate section? Not among allowed headings. Could incorporate into Schedule or About the role? Probably better to include under Schedule as "Work Location Eligibility". But that is legal-ish. However the instruction says remove legal boilerplate; but this is not exactly boilerplate; it's specific eligibility restrictions. Might be considered necessary. I'd keep it as a paragraph under Schedule. Also EEOC statement at end: remove as EEO boilerplate. Also "Flexential participates in the E-Verify program. Please click here for more information." That's legal/EEO? Might be removed. Also "Benefits Benefits are subject to change..." duplicate. We'll produce HTML:
About the role
... intro paragraph ... plus maybe the "Not Meeting Every Single Requirement?" encouragement? We'll incorporate as a paragraph after intro: "Not Meeting Every Single Requirement? No problem! We are looking for candidates who possess unique skills that set them apart from the rest. If you're enthusiastic about this role and believe you have the skills and abilities that would make you successful, don't hesitate to apply today! At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we've outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren't explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn't hesitate to apply if you don't meet every requirement. We're enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply." That's a lot but it's substantive. Then Responsibilities: list all bullet points from Key Responsibilities sections. We need to extract bullet points: Under Strategic Relationship Management & Business Partnership: - Serve as the primary strategic point of contact between assigned business functions and OCIO. - Build and maintain trusted relationships with business leaders, stakeholders, and technology partners. - Develop a deep understanding of business objectives, operating models, challenges, regulatory requirements, and strategic priorities. - Act as a trusted advisor, helping business partners agnostically understand available technology services, capabilities, governance processes, and investment considerations. - Develop and maintain IT Project Roadmaps with business partners. - Maintain continuous visibility into stakeholder needs, priorities, risks, and opportunities. - Assure business partners understand how requests are evaluated, prioritized, funded, and advanced through portfolio and delivery processes. - Facilitate productive collaboration between business stakeholders, architecture, security, data, AI, delivery, operations, and portfolio management teams. - Influence decision-making without direct authority and help align competing priorities across stakeholder groups. - Partner with SIO and PFLT to assure alignment on strategic priorities and initiatives. Under Demand Management, Demand Shaping & Portfolio Alignment: - Lead demand discovery, intake, shaping, prioritization, and governance activities for assigned business areas. - Help clarify business needs, desired outcomes, timing expectations, success measures, urgency, and value drivers before work enters delivery channels with a focus on achieving business outcomes. - Translate business requests into well-defined demand, capability requirements, opportunity briefs, and initiative proposals. - Develop business cases and KPIs to track value of business outcomes and solutions delivered. - Support demand shaping by connecting requests to enterprise strategy, portfolio priorities, regulatory requirements, available capacity, and technology roadmaps. - Identify opportunities to consolidate, standardize, automate, or leverage existing enterprise capabilities before pursuing custom solutions. - Facilitate prioritization discussions using business value, risk, strategic alignment, complexity, dependencies, and organizational capacity as decision criteria. - Maintain visibility into demand pipelines, project requests, resource constraints, and delivery readiness. - Coordinate closely with delivery managers, portfolio and program management teams, enterprise architects, security teams, data and AI teams, product managers, and platform teams to ensure initiatives are properly assessed and routed. - Challenge vague, duplicative, or low-value requests and help stakeholders refine opportunities into actionable initiatives. - Ensure work is routed through the appropriate intake, governance, funding, and delivery processes. Under Business Process Excellence & Capability Planning: - Analyze and document current-state and future-state business processes, workflows, value streams, and business capabilities. - Identify process inefficiencies, operational risks, compliance gaps, and opportunities for improvement. - Lead process optimization, standardization, automation, and continuous improvement initiatives. - Champion change management activities for new business processes partnering with the respective business units to help drive adoption. - Develop multi-year business capability roadmaps aligned with strategic objectives and enterprise technology plans. - Facilitate process-centered discussions that translate desired business outcomes into integrated technology solutions. We'll combine into one
- .
Then Skills: Core Competencies list:
- Strategic Relationship Management
- Executive Presence & Influence
- Business Process Analysis & Optimization
- Demand Discovery & Demand Shaping
- Technology Strategy & Roadmap Development
- Business Case Development
- Value Realization & Benefits Tracking
- Solution Consulting
- Process Engineering
- Data & Analytics Enablement
- Change Management
- Governance & Risk Management
- Stakeholder Engagement
- Negotiation & Conflict Resolution
- Communication & Facilitation
- Systems Thinking
- Innovation & Continuous Improvement
We'll put under
Skills
with- .
Qualifications: Could include Measures of Success and maybe Requirements? There's no explicit Requirements list besides the intro describing required skills. Could treat Measures of Success as Qualifications.
Measures of Success:
- A Successful Business Relationship Manager Will Be viewed as a trusted advisor by business leaders.
- Improve the quality and strategic alignment of technology demand.
- Establish and maintain actionable technology and capability roadmaps.
- Increase adoption and reuse of enterprise platforms and capabilities.
- Improve business process efficiency, effectiveness, and transparency.
- Deliver measurable business value from technology investments.
- Strengthen alignment between business strategy, enterprise architecture, and project execution.
- Improve stakeholder satisfaction and engagement.
- Drive cross-functional collaboration and organizational effectiveness.
- Enable scalable, data-driven, compliant, and sustainable business operations.
We'll put under
Qualifications
as- .
Pay: Base Pay Range and Variable Pay.
We'll create
Pay
The annual salary range offered for this position is estimated to be $115,000 - $125,000. However, the actual pay range depends on each candidate’s experience, location, and qualifications.
Variable Pay: Discretionary annual bonus, based on personal and company performance.
Schedule: Job Location and hybrid schedule plus Work Location Eligibility. We'll createSchedule
Job Location: This role is aligned to our Denver, CO / Charlotte, NC / Collegeville, PA office locations and follows a flexible hybrid work model. While employees are generally expected to