Manager, Building Experience & Workplace Services

About the role

Reporting to the Senior Director of Real Estate & Facilities, the Manager, Building Experience and Workplace Services, is responsible for leading facility operations and managing a team that supports the daily functionality, reliability, and service delivery of corporate workplaces. This role oversees facility maintenance activities, coordinates common areas and meeting spaces, supports facility service requests through the JIRA ticketing system, and ensures timely resolution of operational needs. The Manager will drive operational excellence through effective team leadership, vendor management, budget support, process improvement