Manager, Benefits Policy

About the role

Capital One is seeking an experienced Benefits Policy professional to play a critical role in delivering Total Rewards that attract and retain top talent.

Responsibilities

• Design, implement, and manage a comprehensive strategy for domestic and/or international benefits and well-being programs.

• Drive a culture of well-being through marketing, communication, and engagement strategies.

• Seek diverse perspectives from in-country, international subject matter experts to ensure global solutions maintain cultural relevance.

• Leverage AI to expedite problem-solving, drive process efficiency, and improve associate experiences.

• Act as product owner for vendor-delivered technology solutions, including defining the product roadmap and expanding capabilities and functionality.

• Build and sustain strategic networks to drive work smoothly across Capital One locations.

• Align benefits strategies with organizational goals to attract and retain talent, while optimizing value on investment and associate experience.

• Analyze benefits program metrics to evaluate the portfolio and drive recommendations and improvements.

• Ensure compliance with regulations, such as ERISA, ACA, HIPAA, FMLA, statutory and international requirements.

• Manage benefits plan financials, including budget forecasting, cost-sharing strategies, and fiduciary compliance.

• Manage relationships with external vendors.

Qualifications

• Bachelor’s degree or military experience

• At least 4 years of experience in human resources, benefits, or employee wellness strategies

• At least 3 years of experience working within a matrixed environment

• At least 3 years of project management experience

• At least 3 years of process management experience

• At least 3 years of experience with data management and reporting

Preferred Qualifications

• 4+ years of experience in global benefits

• Project Management certification

• Process Management certification

• Professional Human Resources certification

• Certified Employee Benefit Specialist (CEBS) or Certified Benefits Professional (CBP) designation