Manager - Area Branch Operations

About the role

The Area Branch Operations Manager (ABOM) assists the District Manager by supporting efforts to improve the safety, profitability, effectiveness, accuracy, and efficiency of the Area Branch operations and logistics. The ABOM is responsible for providing analytics, evaluation and reporting of Branch metrics and pricing initiatives. The ABOM will have Branch Managers reporting directly to them, and work closely with them to achieve District, Area, and Regional goals.

Responsibilities

• Ensures Branch associates comply with Safety Management Systems in conjunction with the Regional Safety Department.
• Sustains an up-to-date knowledge and understanding of Standard Operating Procedures (SOPs) Manual, Safety Management System, SAP processes and learning tools, Business Warehouse (BW) tools, and SharePoint tools.
• Responsible for leading Branch associates and ensures understanding and effective use of these procedures and systems all Branches.
• Provides training and conducts audits on Standard Operating Procedures (SOPs).
• Shares results with DMs/AVPs.
• Responsible for measuring progress at the branches and communicating with the AVP and DM.
• Aids in making certain that SAP enhancements, changes, corrections, reports, and other communication from various functional leaders is shared with the appropriate associates within the business Area.
• Supports the Company objective to execute Airgas's Core Strategy I and II activities in the Branches and throughout the Area.
• Compiles branch metrics for the branches within the District and identifies and communicates results and shares best practices throughout all assigned branches.
• Communicates routinely regarding progress, obstacles, issues, and process improvement suggestions at the branches.
• Communicates with leadership when ineffective or poor processes are identified that are contributing to transaction inaccuracy or should be otherwise improved.
• Responsible for transactional accuracy and SAP proficiency.
• Promotes effective teamwork, communication and collaboration between the branch associates, field sales teams, Sales Specialists, and Business Service Center (BSC) associates.
• Conducts routine visits to Branches direct reports by identifying and evaluating branch performance, safety compliance, inventory levels, SOP compliance, and training gaps.
• Other projects/initiatives as assigned.

Requirements

• High School Diploma or GED required.
• Minimum of five (5) years of increasing responsibility in branch retail sales or branch/production operations within industrial supply, gas, equipment, or other related industry.
• Experience leading or managing a team of individuals, including coaching, mentoring, and guiding.
• Prior SAP Experience Preferred.
• Intermediate knowledge of Google Suite applications.
• Ability to read and comprehend manuals and documentation such as material safety data sheets and Standard Operating Procedures (SOP's).
• Considerable independent judgment and initiative are required in resolving problems and making recommendations.
• Analytical skills and financial acumen for articulating metrics utilized by sales and the Branches.
• Strong interpersonal skills with the ability to influence others and to create cross-functional alignment.

Qualifications

• Bachelor's or Associate's Degree preferred.

Skills

• Intermediate knowledge of Google Suite applications.
• Ability to read and comprehend manuals and documentation such as material safety data sheets and Standard Operating Procedures (SOP's).
• Considerable independent judgment and initiative are required in resolving problems and making recommendations.
• Analytical skills and financial acumen for articulating metrics utilized by sales and the Branches.
• Strong interpersonal skills with the ability to influence others and to create cross-functional alignment.

Benefits

• Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• Support for Parents: We offer a 14-week paid child birth benefit to support growing families.
• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
• Early Access: Your benefits start after just 30 days of employment.

Pay

Details about pay are not specified in the job posting.

Schedule

Details about schedule are not specified in the job posting.