Manager Ambulatory Services

About the role

The Ambulatory Manager leads the daily ambulatory clinical operations for the orthopedic service line at Children’s Wisconsin. This role oversees multiple clinic locations and a large, regionally dispersed workforce to support orthopedic patients, providers, and staff.

Responsibilities

• Manages the activities, operations, and performance of ambulatory orthopedic clinics across the region.
• Supervises clinic personnel and leadership staff.
• Provides operational leadership for a large, geographically dispersed team supporting orthopedic services.
• Serves as a key partner to physician, clinical, and administrative leaders to ensure high-quality, efficient, patient-centered care.
• Learns and acts as a liaison between the Ambulatory Services team, Orthopedic Service Line team, and other departments providing care and services across the organization.
• Leads strategic and operational initiatives to support growth, standardization, quality outcomes, regulatory compliance, workforce engagement, and financial performance within the orthopedic ambulatory service line.
• Marks and promotes orthopedic clinic services provided by Children's Wisconsin and identifies opportunities to enhance access, operational efficiency, and patient experience.
• Requires a visible presence within assigned clinic locations and regular travel throughout the region to support clinic operations, providers, staff, and organizational priorities.

Requirements

• Current CPR certification – Basic Life Support (BLS) for Healthcare Providers through American Heart or American Red Cross is required or within 6 months of hire.
• Bachelor's degree (or equivalent knowledge) in healthcare or related business field required.
• Two years of outpatient clinical or similar experience.
• Two years formal leadership experience required.

Qualifications

• Good organizational and patient relation skills.
• High level of communication skills necessary for assessment of patient and family concerns and processing referrals for appropriate medical care.
• Ability to read, interpret and enact policies and procedures.
• Ability to stand and walk approximately 75% of the work time.
• Advanced analytical and decision making skills necessary to resolve employee and operational problems and assist in the development of departmental budgets and operational planning.

Skills

• Excellent leadership and management skills.
• Strong interpersonal and communication skills.
• Ability to manage a geographically dispersed team.
• Experience in healthcare operations and patient care.

Benefits

Children's Wisconsin offers a comprehensive benefits package including health insurance, retirement plans, paid time off, and more.

Pay

The salary range for this position is $80,000 - $120,000 annually, depending on experience and qualifications.

Schedule

This is an in-person leadership position requiring a visible presence within assigned clinic locations and regular travel throughout the region.