Manager Ambulatory Quality - Quality Management
About the role
In a High-Reliability Organization, the Manager of Ambulatory Quality Management, reporting to the Director of Quality, is responsible for support of the quality management program throughout the facilities. This individual will demonstrate their expertise in quality management, risk management, and performance improvement. Responsibilities in this role include the facilitation of continual regulatory preparedness, specialized QM projects, and mastery of the PDSA project life cycle, and being able to manage teams to the desired objective. This role is expected to apply clinical knowledge and analytical skills to assist the Director of QM and leadership in identifying opportunities, develop solutions, and implement changes with a strong focus on improving quality outcomes and results.
Responsibilities
- Facilitate continual regulatory preparedness
- Lead specialized QM projects
- Master the PDSA project life cycle
- Manage teams to achieve desired objectives
- Apply clinical knowledge and analytical skills to assist the Director of QM and leadership in identifying opportunities, developing solutions, and implementing changes
- Focus on improving quality outcomes and results
Requirements
- Bachelor’s degree of Science in Nursing or other related field required (Master’s degree preferred)
- Three years of healthcare experience
- Two years of quality management experience
- CPHQ (Certified Professional in Healthcare Quality) preferred upon hire or within 2 years
Skills
- Proficient in computer skills using EXCEL, PowerPoint, MS Office, and Flowchart tools
- Knowledgeable on High-Reliability Principles and PDSA methodology
- Quality Leadership and Integration (proficient)
- Performance and Process Improvement (proficient)
- Population Health and Care Transitions (foundational)
- Health Data and Analytics (proficient)
- Regulatory and Accreditation (proficient)
- Patients Safety (proficient)
- Quality Review and Accountability (foundational)
- Professional Engagement (foundational)
Schedule
Work Schedule: 8AM - 5PM Monday-Friday. Work Type: Full Time.