Ambulatory Quality Program Manager

About the Role

As our Ambulatory Quality Program Manager, you will lead clinic-based quality improvement initiatives and projects across the ambulatory environment. Your role involves making best-practice recommendations, identifying improvement opportunities, developing project plans, forming work teams, and leading clinic-level initiatives to enhance care quality. You will focus on prevention and chronic disease management, ensuring compliance with professional standards, organizational objectives, and regulatory/accreditation requirements.

The role aims to create and implement work plans that achieve organizational ambulatory quality strategies, including improving performance rates on various metrics and optimizing value-based revenue capture. You will collaborate with physicians, management, staff, and clinical service lines on performance improvement related to quality management and reporting. Monitoring quality indicators and results to identify and address weaknesses or variances is a key responsibility. Strong analytical skills and the ability to navigate complex data and situations are essential.

Responsibilities

• Lead clinic-based quality improvement initiatives and projects across the ambulatory environment.
• Make best-practice recommendations and identify opportunities for improvement.
• Develop comprehensive project plans and form multidisciplinary work teams.
• Drive enhancements in care quality, focusing on prevention and chronic disease management.
• Create and implement work plans to achieve organizational ambulatory quality strategies.
• Improve performance rates on quality metrics and optimize value-based revenue capture.
• Collaborate with physicians, management, staff, and clinical service lines on performance improvement related to quality management and reporting.
• Monitor quality indicators and results to identify and address weaknesses or variances.
• Apply judgment, analytical ability, and problem-solving skills in complex data and situations.

Requirements

• Bachelor’s degree in healthcare administration, nursing, or other healthcare-related field.
• Five years of progressively responsible related work experience demonstrating requisite job knowledge.
• Registered Nurse (RN) license in Washington state, upon hire.

Preferred Qualifications

• Master’s degree in a healthcare discipline.
• Three years of experience in a lead or management role.
• Certified Professional in Healthcare Quality (CPHQ).

About the Organization

Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, the organization has expanded its reach and services across the Puget Sound area. Today, Virginia Mason Franciscan Health remains committed to healing the whole person—body, mind, and spirit—in the communities it serves.

The organization’s growth has brought together diverse expertise and shared values, offering a full spectrum of healthcare services from routine wellness to complex disease management. Grounded in rigorous research and education, Virginia Mason Franciscan Health operates a comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region. The organization is recognized for pioneering medical advances and numerous awards and accreditations reflecting its dedication to excellence.

Pay

$54.76 - $90.35 per hour.