Manager, Quality & Patient Safety (Ambulatory Clinician)

We are so glad you are interested in joining Sutter Health! Organization SC - Sansum Clinic Position Overview Works collaboratively to lead and establish appropriate performance management/ quality improvement systems. The Manager is responsible for overall implementation and maintenance of quality management programs and facilitates assigned programs with specified objectives. This includes compliance to standards of the National Committee on Quality Assurance (NCQA), Integrated Healthcare Association (IHA), Centers for Medicare and Medicaid Services (CMS), health plan regulations and contractual requirements, standards, and projects pertaining to quality management, standard work and clinical improvement initiatives. Assumes responsibility for ensuring or supporting assessment and planning, performance measurement and monitoring, evaluation and quality improvement for the delivery of quality patient care. Education Job Description: Bachelor's degree in Management, Public Health, Nursing, Business Administration, Organizational Leadership, or a related fieldEquivalent education and/or experience may be considered Certification & Licensure RN – Registered Nurse (California)MD – Medical DoctorPharmD – PharmacistPA – Physician AssistantNP – Nurse Practitioner Typical Experience 8 years of recent, relevant experience Skills And Knowledge Operations, leadership, critical thinking, analysis, teaching, facilitation, coaching, mentoring, and project management skillsKnowledge of population health management practices, policies, programs, initiatives, and functionsAbility to train staff in quality improvement and performance improvement methodologiesStrong written and verbal communication skills, including presentations and performance improvement reportingAbility to collaborate effectively with physician leadership, providers, and operational leadersStrong problem-solving skills with the ability to develop and implement effective solutionsExperience evaluating staff performance, identifying development needs, and addressing performance concernsAdvanced proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), Epic, and MidasAbility to develop, implement, and ensure adherence to department policies and proceduresStrong organizational skills with the ability to manage multiple priorities and deadlines independentlyExcellent customer service skillsAbility to compile, analyze, summarize, and present complex data and prepare executive-level reports and summariesAbility to manage confidential and sensitive information with professionalism, tact, and discretionAbility to thrive in a fast-paced environment and work effectively with individuals at all organizational levelsExperience leading safety, quality, and clinical effectiveness initiatives with a high degree of independenceExperience leading cross-functional projects, including stakeholder management, resource allocation, and project executionIn-depth knowledge of applicable regulations and compliance requirementsExperience with process improvement methodologies such as Lean and process transformationKnowledge of ambulatory quality metrics and programs, including HEDIS, IHA, CMS, ACOs, and other quality measurement frameworksExperience preparing and presenting data-driven recommendations to leadershipAbility to balance strategic initiatives while maintaining operational excellence Job Shift Days Schedule Full Time Days Of The Week Monday - Friday Weekend Requirements As Needed Benefits Yes Unions No Position Status Exempt Weekly Hours 40 Employee Status Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $165,339.20 to $264,555.20 / annual salary The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.