Manager, Accounts Receivable

Job Summary

Reporting to the Director of Accounts Receivable, this position is responsible for the management of various aspects of Accounts Receivable administration, effective and timely overall execution by direct reports, and oversight of certain offshore shared service activities.

Primary Responsibilities

• Lead, coach, and train team members and develop skillsets needed to ensure consistent achievement of department goals and key performance indicators (KPI’s)
• Communicate, implement, and ensure proper execution of all applicable Nestlé in the Market (NiM) internal AR controls
• Manage business process oversight and support, including market escalations, system enhancements and implementations for Claims and Deduction Management within the CoS and assists in problem solving, root cause analysis, and further escalations.
• Manage and business process oversight of credit master data attributes supported within the CoS of credit- owned customer master data which drives internal reporting and postings, based on outside workflow information and other internal and external information. Responsible for Customer Master Data projects for credit owned attributes.
• Ensure regular and effective reporting of key performance indicators (KPI’s) and activities; proactively identify problem areas using analytical tools and propose solutions to minimize risk
• Participate in operational review meetings and contribute to continuous improvement of credit management processes; drive continuous improvement mentalities within team members
• Support the development and implementation of project-based initiatives of the Company that create process improvements and/or function changes to departmental processes, including Merger, Acquisition and Divestiture projects.

Requirements and Minimum Education Level

• Minimum Qualifications: Bachelor's degree required in Finance, Accounting, Business, Economics, or a related field – Minimum 5 years of work experience in Accounts Receivable or Credit Management & Control, or other financial risk management capacity. Proficiency in Microsoft Office applications

Prioritized Skills

• Excellent oral and written communication skills
• Strong organizational, critical thinking and analytical skills with the ability to make data-driven decisions with integrity and creatively problem-solve
• Ability to work in a fast-paced environment, deliver on multiple priorities and consistently meet time sensitive deadlines
• Thorough knowledge of commercial sales processes and related policy/trade terms, Accounts Receivable, and End-to-End Order-to-Cash processes
• Solid understanding of local, channel, and business-specific commercial practices and internal controls
• Team oriented and collaborative, able to work with internal teams within the department, other functional areas within the Company, external business partners and our customers
• Driven, proactive and seeks continuous improvement to innovate, increase efficiency, and ensure policy compliance