Management Consultant, Change Management Specialist

Key Responsibilities

• Design and implement comprehensive change management plans to support initiatives for the client.
• Identify key stakeholder needs, concerns and expectations related to change initiatives.
• Conduct impact analyses and recommend appropriate change interventions and engagement strategies.
• Cook up and execute communication plans, ensuring timely and effective stakeholder updates.
• Provide guidance and coaching to managers and supervisors, empowering them to drive successful change adoption.
• Monitor, assess, and report on the effectiveness of change management activities and change management framework, recommending adjustments as necessary.
• Proactively identify and address potential risks and resistance related to change efforts.
• Develop communication materials, training, and support resources as needed.
• Collaborate closely with project teams and affected stakeholders to ensure understanding of change impacts and alignment on change management activities.

Skills

• A strong written and presentation communicator with presence and impact.
• Able to simplify complex ideas for broad audiences.
• Adaptable and comfortable with ambiguity.
• A self-motivated critical thinker who confidently asks questions and shares opinions.
• Excellent at building relationships with diverse stakeholders.
• Works independently and delivers high-quality results.

Preferred Qualifications

• Prosci Change Management Certification or similar credential.
• Experience supporting Agile, Waterfall, and Hybrid delivery models.
• Understanding of enterprise-level project governance, RACI models, and compliance requirements.
• Prior experience working with financial institutions.
• Familiarity with ServiceNow PPM or similar project portfolio management tools.

Benefits

This position is hybrid and will require the employee to be onsite in downtown Chicago 2-3 days a week. The position is full time and will include a base salary and full benefits, including health, dental, vision, life, disability, vacation, and 401(k) with company match.