Management Analyst 3

Job Location: POLICY AND FORMS, 1801 W. Jefferson, Phoenix, AZ 85007

Salary: $47,354.73

Closing Date: August 17th, 2026

About the role

This position is directly responsible for the analysis, design, publishing, evaluation, and control of forms and publications for the Arizona Department of Transportation (ADOT). The role involves working with multi-functional teams to deliver standardized products for customer use, analyzing requirements, statutes, rules, policies, and processes. May require driving a state vehicle. This position may offer the ability to work remotely within Arizona, based on department business needs and performance expectations.

Responsibilities

• Oversee program form designs to function as fillable, calculating online forms, merging information from mainframe data files.
• Collaborate in creating forms, and create, revise, and test automated system templates while coordinating program development, design, and usage to ensure compliance with agency graphic standards and web style guidelines.
• Administer and maintain software, including server identification, printer setups, and maintaining data files for on-demand print requests; ensure daily data files run as configured.
• Research and coordinate purchases of specialized software and equipment; monitor and identify technologies for process improvement and cost reduction.
• Analyze, design, publish, evaluate, and control forms/publications for content management of Motor Vehicle Division (MVD) websites.
• Identify form/website requirements and specifications to provide a centralized, cost-effective, and professional operation that meets agency goals.
• Research and analyze business area workflow, statutes, regulations, rules, policies, and historical information to determine impact on form/website requirements; negotiate resolution of conflicts and recommend process changes.
• Act as a subject matter expert on form/website issues and provide documents for implementation meetings.
• Write specifications and submit orders for printing; coordinate implementation issues and inspect/test documents for quality control.
• Maintain revision history documentation and database/inventory systems to track form design, construction, and ordering of pre-printed forms.
• Develop and maintain standards for forms design and content.
• Develop and deliver specialized training materials for form usage and navigating ADOTnet.
• Organize, compile, analyze, and apply research, along with design standards, to create and revise forms/webpages using various computer software.
• Coordinate foreign language translations of documents.
• Prioritize and plan work activities, set goals and objectives, and communicate activities and results as appropriate.
• Adapt to changing priorities, diverse needs, and scheduling changes to fulfill all form requests.
• Be available for disaster recovery/test prints after hours.

Requirements

• Three years of experience in one or more functions related to the duties of this class.
• A degree in business or public administration from an accredited college or university may substitute for one year of the required experience.
• This position requires driving or the use of a vehicle as an essential function. Employees must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended.
• Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training.
• An employee who operates a personally owned vehicle on state business must maintain the statutorily required liability insurance.
• Successful completion of the Electronic Employment Eligibility Verification Program (E-Verify) is required.

Skills

• Knowledge of organizational structure, workflow, and motor vehicle rules, regulations, statutes, and policy.
• System analysis methods and processes related to forms design and implementation.
• Basic grammar and document printing processes, specifications, and products, including managed print operations.
• Web design practices and web content management.
• Copyright laws and ADA compatibility functionality.
• Graphic standard implementation and oversight, and establishment of workflow procedures.
• Considerable skills in written and oral communication, text editing, and proofreading.
• Desktop publishing, word processing, typography, graphics, and imaging (including Photoshop, Adobe Acrobat, Adobe InDesign, Adobe Illustrator, and Adobe PageMaker).
• Web design, database development, and basic programming/scripting language, including familiarity with JavaScript frameworks.
• Problem-solving, analytical, and strong customer service and interpersonal skills.
• Ability to work with multi-functional teams or independently.
• Research, interpret, organize, and analyze information to determine form/website requirements.
• Lead discussions and teams to effectively examine requirements.
• Recognize relationships and similarities of various forms and processes to develop and maintain standards, avoid duplication, and consolidate similar documents.
• Write and edit concisely and effectively, and methodically audit a form's design and content to ensure consistency and conformance to requirements and standards.
• Train users and employees, coordinate projects, and prioritize workloads.
• Adapt to diverse needs and scheduling changes.

Benefits

• Sick leave and vacation with 10 paid holidays per year.
• Paid Parental Leave: Up to 12 weeks per year for a newborn or newly placed foster/adopted child (pilot program).
• Health and dental insurance.
• Retirement plan through the Arizona Retirement System (ASRS), with mandatory participation.
• Life insurance and long-term disability insurance.
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance.
• Flexible remote work options to improve work/life balance, job satisfaction, and productivity. Remote work is a management option and not an employee entitlement or right.