Managed Services, Epic Certified Senior Manager

PwC · Atlanta, GA · 6 days ago

Management$124k–$280k/yrFull-time

About the role

As part of the Epic Managed Services team, you will oversee large-scale support and optimization engagements for healthcare providers. As a Senior Manager, you will serve as a strategic partner to healthcare executives, leveraging your influence and operational knowledge to deliver exceptional outcomes while driving performance across distributed teams. This role offers the chance to lead enterprise Epic managed services programs, securing operational stability and continuous improvement while strengthening long-term client relationships.

Responsibilities

Oversee large-scale support and optimization projects for healthcare providers
Serve as a strategic advisor to healthcare executives, utilizing operational knowledge
Drive performance enhancements across distributed teams
Lead enterprise-level Epic managed services programs to maintain stability
Foster long-term relationships with clients through clear communication
Implement continuous improvement initiatives within technology-enabled environments
Collaborate with teams to enhance application support and governance
Analyze performance metrics to increase the benefit of Epic resources

Requirements

Bachelor's Degree
At least 8 years of experience
Epic certification in modules (e.g., Ambulatory, Cadence, ClinDoc, Resolute, MyChart, Cogito, ECSA, Orders)

Qualifications

Master's Degree in Health Administration, Public Health preferred
Experience leading enterprise Epic support programs
Understanding of healthcare operations and regulatory compliance
Proven success managing distributed delivery teams
Developing service dashboards and operational performance metrics
Demonstrated financial acumen in managing revenue engagements
Excelling in client relationship management
Identifying upsell and cross-sell opportunities
Experience managing large-scale managed services engagements

Benefits

The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

PwC Recruiting

PwC currently is not hiring experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth here. Learn More.

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