Managed Services Business Analyst

← Careers Managed Services Managed Services Business Analyst Remote-first Full-time / Contract Apply Now →View All Roles About The Role What You'll Do at Cold Sun Cold Sun Enterprise is seeking a Managed Services Business Analyst to triage enhancement requests, document changes, and support continuous improvement across our managed-services clients. Responsibilities Triage and document enhancement and support requests Create user stories for change requests Support release planning and UAT Track adoption and recommend optimizations Qualifications 3+ years in business analysis or platform support Experience with Salesforce or NetSuite environments Strong documentation and stakeholder skills Ready to Apply? Join the Cold Sun Team Send us your résumé and a short note on why this role fits you. We move fast, strong candidates hear back quickly. Remote-first Full-time / Contract Managed Services Practice First Name * Last Name * Email * Phone * Résumé Link * LinkedIn Profile Why this role? * Careers at Cold Sun Other Open Roles Managed Services Solution Architect We are looking for a Managed Services Solution Architect to own platform health, design enhancements, and guide continuo… View Role Managed Services Delivery Manager The Managed Services Delivery Manager owns client relationships, SLAs, and continuous delivery across Cold Sun's managed… View Role Salesforce Business Analyst Cold Sun Enterprise is seeking an experienced Salesforce Business Analyst to bridge the gap between business needs and t… View Role Salesforce Solution Architect We are looking for highly experienced Salesforce Solution Architects to lead enterprise-scale implementations and transf… View Role Salesforce Project Manager The Salesforce Project Manager is responsible for planning, executing, and delivering successful Salesforce transformati… View Role Start a Conversation Think You're a Fit for This Role? Cold Sun Enterprise hires for drive, curiosity, and a relentless focus on client outcomes. If that's you, we'd love to talk. Apply for Managed Services Business Analyst →