Business Services Analyst

About the role

The incumbent is responsible for the administration of the Headquarters (HQ) P-Card Program and provides backup support to HQ Asset Management, BSU Warehouse, Reproduction Center, and Uniform Deployment Center. They perform analytical duties, including evaluation and interpretation of statistical data, research, and developing verbal and written presentations.

Responsibilities

• Administers the Headquarters (HQ) P-Card Program
• Provides backup support to HQ Asset Management, BSU Warehouse, Reproduction Center, and Uniform Deployment Center
• Performs analytical duties such as evaluation and interpretation of statistical data, research, and developing verbal and written presentations

Requirements

Desirable qualifications include good written and verbal communication skills, good analytical skills and proficiency in Microsoft Suites (Excel, Word, Outlook, Teams), providing timely and courteous responses to internal and external customers, ability to multi-task and manage competing deadlines and priorities, dedication to meeting goals and following through with commitments, use of good judgment in decision-making, exercise of creativity and flexibility in problem identification and resolution, effective time and resource management, responsiveness to Cal OES management needs, implementation of good customer service practices, utilization of available tools and technology to maximize efficiency, strong analytical skills, attention to detail, and the ability to work independently to ensure accuracy.

Qualifications

Desirable qualifications include good written and verbal communication skills, good analytical skills and proficiency in Microsoft Suites (Excel, Word, Outlook, Teams), providing timely and courteous responses to internal and external customers, ability to multi-task and manage competing deadlines and priorities, dedication to meeting goals and following through with commitments, use of good judgment in decision-making, exercise of creativity and flexibility in problem identification and resolution, effective time and resource management, responsiveness to Cal OES management needs, implementation of good customer service practices, utilization of available tools and technology to maximize efficiency, strong analytical skills, attention to detail, and the ability to work independently to ensure accuracy.

Skills

• Good written and verbal communication skills
• Good analytical skills and proficiency in Microsoft Suites (Excel, Word, Outlook, Teams)
• Timely and courteous responses to internal and external customers
• Ability to multi-task and manage competing deadlines and priorities
• Dedication to meeting goals and following through with commitments
• Use of good judgment in decision-making
• Exercise of creativity and flexibility in problem identification and resolution
• Effective time and resource management
• Responsiveness to Cal OES management needs
• Implementation of good customer service practices
• Utilization of available tools and technology to maximize efficiency
• Strong analytical skills
• Attention to detail
• The ability to work independently to ensure accuracy

Benefits

Free Parking
On-site Gym and Locker room
Electric Carport
Excellent CalPERS state pension plan
401(k) and 457(b) Plans
Flexible Schedules
Generous paid time off
Health, dental & vision insurance for the employee or the employee's family
Investment in careers development
Located near many local eateries, financial institutions, and the Light Rail Station