Mammoth Black Concierge Assistant, Winter 26-27
Mammoth Mountain · Mammoth Lakes, CA · 5 days ago
Customer Service$24.84–$27.04/hrFull-time
Benefits And Perks Of Your Adventure
- Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
- Ski/snowboarding lessons discounts
- Equipment Rental discount
- Friends and Family vouchers
- Retail & Food discount
- 401k with company match
Responsible For
- Managing company resources to deliver exceptional service to Mammoth Black members
- Representing Mammoth Black in solving member requests and delivering exceptional service
- Managing VIP reservations
- Oversight and ensuring service delivery for all Mammoth products and services, including but not limited to transportation, lodging, dining, ski & ride school, demos, and access to special events and activities as they relate to the Mammoth Black Program and its members
Requirements
- Ability to perform under pressure
- Two years in guest service
- Exceptional customer service abilities
- Highly organized with strong follow-up skills
- Professional and positive demeanor
- Excellent communication skills (written and spoken)
- High proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Flexibility to changing schedules, plans, job duties and more
- Knowledge of Mammoth Resorts systems preferred, including Sirius Sales