Male Field Laboratory Representative (FLR)
Dominion Diagnostics provides clinical drug monitoring solutions, actionable clinical information and innovative support services to a variety of medical specialties. Committed to ongoing research, discovery and development of diagnostic solutions that advance patient care and improve treatment outcomes, Dominion Diagnostics was founded in 1997 by scientists with a special interest in Addiction Medicine. The founders recognized clinical quantitative urine drug testing as one of the most objective diagnostic tools in patient treatment.
About the role
This role is a critical part of the quantitative drug testing analysis performed by Dominion Diagnostics. You will be responsible for efficiently and safely obtaining urine samples from patients, entering patient information into the electronic requisition form, and packaging and shipping all specimens to the laboratory for analysis.
Responsibilities
- Facilitate the collection, processing, and shipping of specimens.
- Follow departmental policies to correctly identify the patient before any specimen is obtained.
- Properly label and document the specimens.
- Prepare specimens for shipment.
- Demonstrate customer service, compassion, and appropriate communication when interacting with patients, physicians, and clinic staff.
- Follow Universal Precautions, OSHA standards, HIPAA, and strictly adhere to compliance guidelines.
- Maintain open communication with supervisor, including notification of low volume shifts, unusual problems, or deviations from established procedures.
- Maintain neat, clean, and orderly patient/work areas at all times.
- Maintain an adequate inventory level of supplies.
Requirements
- Strong customer service skills.
- Must be reliable.
- Computer skills – must be able to work in multiple programs and windows, manage email, and perform data entry.
- Communicate clearly and concisely with accuracy, credibility, and confidence.
Schedule
Monday 7:00 AM – 3:30 PM, Tuesday–Friday 7:00 AM – 12:30 PM (30.25 hours). Occasional Saturdays.
Pay
$18 per hour.