Field Representative

Responsibilities

• Coordinate with sales team and dispatch the top priority projects on a day-to-day basis.
• Monitor and coordinate jobsite delivery.
• Perform concrete field testing daily.
• Dose admixtures/additives to concrete loads.
• Solicit customer feedback and build close customer relationships.
• Provide verbal and written feedback to production, sales, and QC staff.
• Provide customers with on-the-spot solutions to urgent problems.
• Assist sales staff in resolving customer complaints and questions.
• Monitor performance and troubleshoot production and quality deficiencies.
• Develop a good working relationship with fellow team members, driver teams, customers, and KRC contracting group.
• Actively participate in trade and community associations.
• Be actively involved in production and quality teams.
• Assure all safety policies and procedures are followed to prevent any unsafe actions, processes, and behaviors.
• Other duties assigned as needed.

Requirements

• Excellent communication and customer service skills.
• Ability to operate and learn new computer programs.
• Ability to effectively manage time and multitask.
• Must have ACI certification or be willing to obtain within 6 months of hire.
• Ability to obtain Concrete Control Technician (CCT) certification.
• Ability to manage stressful situations.
• Ability to work safely in a busy construction environment.
• Willingness to work odd hours and Saturdays if necessary.
• Must work as a member of a location team.
• Ability to accurately log important information on a daily basis.
• Ability to write routine reports and correspondence.
• Ability to safely lift up to 85 lbs several times per day.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to speak effectively before contractors or employees of the organization.
• Ready-mix laydown experience preferred.

Benefits

• Medical, Dental, and Vision Insurance
• Health Savings and Flexible Spending Accounts
• 401K with Company Match
• Profit Sharing
• 8 Paid Holidays
• Paid Time Off
• Life Insurance
• Employee Assistance Program
• Safety Incentives
• Years of Service Recognition