Maintenance Representative

About the role

We go above and beyond to keep our guests’ experiences on track. If you can fix it for our hotel to run smoothly, you could be the perfect match for our new Maintenance Representative role.

Responsibilities

• Repair, replace, and refurbish items around the hotel.
• Take responsibility for the safety and cleanliness of areas inside and outside of the hotel.
• Follow the preventative maintenance calendar and look for new ways to improve guests’ experiences.
• Keep your supervisor or duty manager informed about supply levels.
• Step up and take on extra duties when the team needs you.

Requirements

• At least one year of maintenance or repair work experience.
• High school diploma or related vocational training.
• Familiarity with Microsoft Office, a building‑management program, and/or reporting tools such as HotSos, Opera, Lutron, Bartech, or Inncom.
• Working knowledge of basic plumbing, electrics, and preventative‑maintenance procedures, plus proficiency with building equipment and hand tools.
• CPO certification (Certified Pool Operator) is ideal if the hotel has a pool.
• Reasonable level of fitness – you’ll be on your feet most of the day and will need to bend and kneel frequently.
• Compliance with local food‑handling and alcohol‑serving laws, be above the minimum age required, and be fluent in the local language.
• Great communication skills – warm, welcoming, and easy to talk to.

Pay

The hourly rate for this role is $21.30 to $25.00.

Benefits

• Paid time off.
• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Full uniform provided.
• Impressive room discounts.
• Comprehensive training program.
• Inclusive culture that supports wellbeing through the myWellbeing framework.