Maintenance Helper - Elevator/Hoist Crew

About the Role

Eastman’s Centralized Maintenance and Services (CM&S) Division is seeking a maintenance craft person to join the Elevator / Hoist Crew. This role provides maintenance, troubleshooting, preventive care, and emergency response for elevators and hoists across the Kingsport site.

Responsibilities

• Troubleshoot, diagnose, and repair mechanical and electrical equipment associated with elevators and hoists, with an emphasis on electrical troubleshooting.
• Take ownership of hoist inspections or a set number of area-specific elevators together with a team member, including preventive maintenance, inspections, documentation, and follow-up.
• Work both independently and as part of a team and participate in the scheduled on-call rotation.
• Work unsupervised when required: managing workload, assessing and setting work priorities, and reporting progress to supervision.
• Provide after-hours emergency support and participate in a scheduled on-call rotation.
• Work cooperatively in a team environment and assist coworkers as needed.
• Demonstrate willingness to take training for elevators and hoists and apply new skills on the job.
• Follow all safety procedures and wear company-provided personal protective equipment (PPE) such as safety shoes, safety glasses with side shields, and hard hats at all times in designated areas.
• Perform all physical requirements of the job, with or without reasonable accommodations, including climbing, working from ladders, scaffolds, platforms, crane baskets, JLG lifts, and in confined spaces.
• Work the rotating schedule, including weekend coverage and the on-call rotation, and overtime as required.
• Use basic computer functions such as creating, sending, and receiving emails and data entry.

Requirements

• High School Diploma or GED.
• At least 18 years of age.
• Valid driver’s license.
• Legally authorized to work in the United States.
• Experience working on elevators.
• Demonstrated commitment to safety.
• Ability to work independently, manage workload, and prioritize tasks.
• Strong teamwork and communication skills.
• Clear and concise verbal and written communication skills.
• Mechanical and electrical aptitude to maintain equipment performance.
• Strong work ethic, demonstrating both initiative and a professional attitude.

Preferred Qualifications

• Ability to troubleshoot electrical equipment.
• Applicable elevator certifications.

Training & Development

• Complete all required training for a mechanic position, including the apprenticeship program through Northeast State where applicable, within the prescribed timeframe.
• WorkKeys assessment preferred at time of hire; must achieve Eastman’s required score levels within 12 months of hire date:
  • Reading for Information / Workplace Documents - Level 6
  • Locating Information / Graphic Literacy - Level 5
  • Applied Mathematics - Level 6

Schedule

• 5-week rotating schedule that includes some weekend coverage:
  • 4/10-hour days (Monday–Thursday) schedule 3 out of every 5 weeks (as assigned).
  • Work 1 week out of 5, Tuesday–Friday.
  • Work 1 weekend out of every 5 (Thursday–Sunday).
• Schedule offers 6 consecutive days off every 5-week rotation.
• On-call rotation: scheduled periodically for one person every 10 weeks for after-hours coverage (compensated per Eastman guidelines). Must be reachable and able to respond per departmental policy.