Main Branch - Library Page I - Main Branch - PT

About the role

This position provides prompt and friendly customer service to all library customers, shelves returned library materials, ensures that items are housed in the correct order, and assists the circulation team with checking circulation materials in and out.

Responsibilities

• Accurately shelves library materials and straighten collections, demonstrating strong attention to detail.
• Performs regular shelf-reading to ensure proper order and assists in creating and maintaining attractive displays.
• Maintains the cleanliness and appearance of public areas, including tables and seating, to ensure a welcoming environment.
• Assists at the circulation desk as needed, checking library materials in and out efficiently and accurately.
• Greets and directs patrons to appropriate staff members in a friendly, helpful manner, providing excellent customer service.
• Follows established procedures with minimal supervision and promptly reports issues or concerns to a supervisor.

Requirements

• Ability to move a loaded cart weighing up to 150 pounds.
• Must be able to work evenings and weekends and maintain regular, reliable attendance.

Qualifications

A high school diploma or GED is required. Six months of experience in a customer service position is preferred.

Skills

• Ability to use a personal computer.
• Ability to operate circulation and public catalog automation system.
• Ability to interact tactfully and courteously with the public in a friendly and efficient manner.
• Ability to effectively organize and multi-task.
• Ability to arrange circulation materials in numerical and alphabetical order.

Physical Demands

The position requires medium strength demand, with lifting no more than 50 pounds and carrying up to 25 pounds. The position involves extensive standing, walking, lifting, and pushing/pulling, with moderate carrying and overhead work.

Pay

The hiring rate is between $11.65 and $13.98 per hour.

Schedule

The position requires working evenings and weekends.