Mailroom Processing Clerk

Summary

This position will be responsible for handling all incoming and outgoing mail within the company. It ensures that all mail is sent using the correct sending method. This area routes all packages to their respective areas. Shipping & Distribution tracks all of the incoming and outgoing items and keeps accurate records for verification purposes. Shipping & Distribution is responsible for scanning all documents as well as prepping and post scanning them accordingly.

Essential Functions

• Intake rejects and prints barcodes (tech/fee).
• Intake returned signed documents from clients.
• Intake all the Client Prep orders.
• Intake all recorded documents into a batch and print letters or cover pages for the post scanner to attach.
• This position will have KPI metrics based on the number of tasks completed as well as the ability to maintain an acceptable error rate.
• Ability to work overtime and weekends if needed.
• Perform other related duties as assigned.

Essential Knowledge, Skills, & Abilities

• Ability to work in a fast-paced, metrics driven environment.
• Basic knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Ability to prioritize multiple objectives to meet client deadlines and department goals.
• Commitment and ability to cultivate a diverse and inclusive work environment.

Education

High School Diploma or equivalent.

Experience

No previous experience required.

Compensation And Benefits

Covius offers an extensive benefits package for all employees, including medical, dental, vision and 401k!

Compensation: $15.00 - $18.80 per hour

Working Conditions

Work is performed in a climate controlled indoor administrative office setting. The noise level in the work environment is usually quiet to moderate, depending upon the office or meeting location.

Physical Demands and Activities

While performing the duties of this job, the employee is occasionally required to communicate. The employee frequently is required to remain stationary. The employee is occasionally required to move about the office, operate a computer and other office machinery, such as calculator, copy machine, and computer printer; frequently position self to maintain files; frequently moves boxes weighing up to 30 lbs. Close and distance observation required with ability to observe objects at close range in presence of glare or bright lighting (e.g., computer screen). Must possess the ability to communicate information and ideas so others will understand and have the ability to interact with external and internal stakeholders.

NTC Non-Exempt Operations Position

The amount of work that needs to be accomplished to service the needs of NTC clients is subject to fluctuations. Due to these fluctuations, NTC may require its employees to move from an area where work is slower to an area where their services are more needed by NTC. The willingness of personnel to assist in or move to other areas within NTC, when needed, is an important factor for the company to meet the needs of our clients. NTC strives to communicate in advance any change in job duties, roles, expectations, etc., however advance notice may not always be possible.