Mailroom Office Coordinator

Key Responsibilities

• Manage incoming and outgoing mail operations accurately and efficiently.
• Open, sort, and distribute incoming mail.
• Scan mail and upload documents into the Applied Epic system.
• Index insurance policies and claims in Applied Epic with a high level of accuracy.
• Receive and coordinate incoming deliveries.
• Process outgoing mail and shipments in a timely manner.
• Serve as the first point of contact by greeting guests, vendors, and visiting colleagues.
• Provide exceptional customer service through professional communication and administrative support.
• Maintain an organized, professional, and welcoming front office environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Customer-focused with a friendly, positive, and professional demeanor.
• Able to multitask and prioritize in a fast-paced environment.
• Experience with mailroom operations, document scanning, or administrative support preferred.
• Familiarity with Applied Epic is a plus.