Mail Services Supervisor - New York City, NY

About The Role

Join our top tier Workplace Experience Host Team at CBRE, where you'll collaborate with a diverse group of associates to provide white glove hospitality to employees and clients, creating a wonderful workplace environment and daily experience.

What You’ll Do

• Supervise personnel assigned to mail services.
  • Establish work schedules, assign tasks, cross-train staff to perform shipping/receiving duties as back-up, and evaluate and develop performance.
  • Conduct personnel meetings about safety, procedures, and operations.
  • Maintain records of mailing costs and implement cost savings programs.
  • Maintain policy and procedural manuals for mailroom operations.
  • Recommend changes and inform mailroom personnel of changes made.
  • Monitor on-line production/copy requests, set up conference rooms, answer telephones, and take messages professionally.
  • Resolve complex problems and identify appropriate approaches to existing solutions.
  • May establish new techniques to ensure the team is able to meet its objectives.
• Lead by example and model behaviors consistent with CBRE RISE values.
• Guide team through the application of basic knowledge of practices and procedures.
• Work to build consensus.

What You’ll Need

• High School Diploma or GED with 5+ years of job-related experience.
• Prior shift manager or supervisory experience preferred.
• In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.
• Ability to explain complex concepts or sensitive information.
• Expert knowledge of Microsoft Office products.
• Excellent organizational skills with a master-level inquisitive mindset.

Why CBRE

• Dynamic problem solvers and forward-thinking professionals who create significant impact.
• Collaborative culture built on shared values: respect, integrity, service, and excellence.
• Opportunity to chart your own course and realize your potential.
• Competitive salary range: $50,000 - $75,000 annually, plus discretionary bonus.
• Equal Employment Opportunity: committed to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.