Mail Services Supervisor

About the role

As a CBRE Mail Services Supervisor, you will be responsible for supervising all aspects of the mailroom operations for a building or campus. This job is part of the Office Operations function and involves providing office support to a client, business function, or individual contributor.

What You’ll Do

• Supervise personnel assigned to mail services.
  • Establish work schedules, assign tasks, cross-train staff for shipping/receiving duties as backup, and evaluate and develop performance.
  • Conduct personnel meetings about safety, procedures, and operations.
  • Maintain records of mailing costs and implement cost-saving programs and procedures to increase efficiency.
  • Maintain policy and procedural manuals for mailroom operations.
  • Recommend changes and inform mailroom personnel of changes made.
  • Monitor online production/copy requests, set up conference rooms for client meetings, answer telephones, and take messages professionally.
  • Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
  • May establish new techniques to ensure the team can meet its objectives.
  • Lead by example and model behaviors consistent with CBRE RISE values.
  • Guide team through the application of basic knowledge of practices and procedures.
  • Work to build consensus.

What You’ll Need

• A High School Diploma or GED with 5+ years of job-related experience.
• Prior shift manager or supervisory experience preferred.
• In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.
• The ability to explain complex concepts or sensitive information.
• Expert knowledge of Microsoft Office products such as Word, Excel, Outlook, etc.
• Excellent organizational skills with a master-level inquisitive mindset.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values—respect, integrity, service, and excellence—and we value the diverse perspectives, backgrounds, and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential.

Compensation

The minimum salary for the Mail Services Supervisor position is $43,000 annually and the maximum salary is $75,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.

Equal Employment Opportunity

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.