Mail Management Specialist (Tier II)

We are looking for a Mail Management Specialist (Tier II) to support high-volume mailroom operations for a payroll services environment in West Henrietta, New York. This Contract position is ideal for someone who is detail-oriented, organized, and comfortable working in a fast-paced setting where accuracy and timely handling of materials are essential. The person in this role will help ensure inbound and outbound mail is processed efficiently while maintaining quality standards and dependable workflow support. Responsibilities: • Coordinate the daily receipt, sorting, preparation, and distribution of incoming and outgoing mail to keep operations moving smoothly. • Review mail handling activities for accuracy and completeness, applying quality checks to reduce processing errors and maintain service standards. • Prepare documents and mail pieces for delivery, shipment, or internal routing in accordance with established procedures and timelines. • Monitor work queues and production volumes, helping prioritize tasks to meet turnaround expectations in a busy mailroom environment. • Investigate discrepancies such as misrouted, incomplete, or damaged items and take appropriate action to resolve issues promptly. • Maintain organized records of mail activity, tracking information, and workflow updates to support visibility and accountability. • Work closely with team members and operational partners to address processing questions and support day-to-day mailroom needs. • Follow security, confidentiality, and compliance guidelines when handling sensitive payroll-related materials and documents. • Experience working in a mailroom, document processing, clerical support, or similar operations-focused environment. • Demonstrated attention to detail with the ability to perform QA-related checks accurately and consistently. • Strong organizational skills and the ability to manage multiple tasks in a deadline-driven setting. • Comfortable following standard operating procedures while maintaining productivity and accuracy. • Ability to communicate clearly and collaborate effectively with coworkers and internal stakeholders. • Basic computer skills for tracking, documentation, and routine operational updates. • Capable of standing, moving materials, and performing repetitive tasks as needed throughout the workday. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.