Inbound Mail Specialist--Level 2

About the role

The Inbound Mail Specialist—Level 2 plays a crucial role in supporting Our Daily Bread Ministries' mission of engaging people with God's Word globally. This position ensures the accurate and timely processing of incoming mail, donations, and orders.

Responsibilities

• Open, sort, and scan all incoming mail using specialized extraction and scanning equipment.
• Accurately record and process donation and order information with attention to detail.
• Perform manual verification of contributions, including checks, account numbers, and order details.
• Prepare and reconcile cash and check deposits, ensuring accuracy and security.
• Deliver deposits to the bank as needed.
• Troubleshoot and maintain mail processing equipment to ensure smooth operation.
• Support internal mail distribution and collaborate with team members to maintain workflow efficiency.
• Always ensure confidentiality of financial and donor information.

Requirements

• High school diploma with additional training in machine operations or related experience.
• Strong attention to detail and basic mathematical skills with a focus on accuracy.
• Experience with PCs, including Microsoft Windows and Excel.
• Ability to learn specialized systems such as MAVRO and OPEX.
• Mechanical aptitude and ability to perform basic equipment maintenance.
• Strong teamwork and communication skills in a fast-paced environment.
• Ability to perform repetitive tasks with consistency and focus.

Qualifications

• Mature Christian faith and passion for global Bible engagement and discipleship.
• Commitment to the ministry’s mission, values, and statement of faith.
• A life consistent with biblical principles, including ongoing spiritual growth.