Inbound Mail Specialist-Level II- On Call

About the role

The Inbound Mail Specialist—Level 2 plays a crucial role in supporting Our Daily Bread Ministries' mission to engage people with God’s Word globally. This position ensures the accurate and timely processing of incoming mail, donations, and orders.

Responsibilities

• Open, extract, and scan all incoming mail using specialized mail extraction and scanning equipment.
• Acquire and maintain proficiency in MAVRO and OPEX software systems.
• Accurately record and process donation and order information.
• Perform manual verification of contributions, including checks, account numbers, product codes, event codes, and order details.
• Prepare, reconcile, and secure cash and check deposits in accordance with established procedures.
• Deliver deposits to the bank as needed.
• Troubleshoot mail processing equipment and perform routine maintenance to ensure efficient operations.
• Support internal mail distribution throughout the organization.
• Collaborate with pre-processing, mail processing, and maintenance teams to maintain workflow efficiency.
• Maintain strict confidentiality of donor, customer, and financial information.
• Follow established quality, security, and processing standards to ensure accuracy and compliance.

Requirements

• High school diploma or GED required.
• Previous experience in a manufacturing, production, warehouse, print, or mail-processing environment is preferred but not required.
• Strong attention to detail and mathematical skills with a focus on accuracy.
• Experience using computers and Microsoft Office applications, including Windows and Excel.
• Ability to learn and utilize specialized systems such as MAVRO and OPEX.
• Mechanical aptitude and ability to perform basic equipment maintenance and troubleshooting.
• Strong organizational, teamwork, and communication skills.
• Ability to work efficiently in a fast-paced environment while maintaining accuracy.
• Ability to perform repetitive tasks with consistency and focus.

Qualifications

• Mature Christian faith and passion for global Bible engagement and discipleship.
• Commitment to the ministry’s mission, values, and Statement of Faith.
• A life consistent with biblical principles, including a commitment to Bible engagement and ongoing spiritual growth.
• A desire to serve as part of a Christ-centered ministry impacting people worldwide.

Skills

• Attention to detail.
• Mathematical skills.
• Computer literacy (Windows, Excel).
• Specialized system proficiency (MAVRO, OPEX).
• Basic mechanical aptitude.
• Organizational and teamwork skills.
• Fast-paced environment adaptability.
• Repetitive task execution.

Benefits

• Christ-centered culture.
• Meaningful work supporting ministry operations.
• Team-focused environment.
• Opportunities for spiritual growth and alignment with the ministry’s mission.

Pay

Compensation is competitive and commensurate with experience.

Schedule

This is an on-call, on-site position based in Grand Rapids, MI.