Mail Operations Specialist I

About the role

The Mail Operations Specialist position performs a variety of operational, maintenance, training, and related mailing responsibilities in a high-volume, diverse product mailing environment. Responsibilities include sorting and delivering inter-office mail, preparing daily mail shipments for ministry field offices, preparing parcel package shipments, and assisting in the fulfillment of orders.

Responsibilities

• Maintains focus and flexibility in a fast-paced, rapidly changing work environment.
• Takes initiative in learning all aspects of processing a variety of mailings.
• Communicates essential information, work progress, and concerns in a timely fashion to team members and management.
• Utilizes extensive knowledge of USPS and Distribution Services procedures and is responsible for the proper preparation of assigned mailings.
• Takes direction well and consistently assists fellow mailers in the completion of assignments.
• Sorts and delivers Inter-office mail for the HQ, Library and Archive facility.
• Prepares daily mail shipments for ministry field offices including Samaritans Purse, BRB, The Cove, Montreat and Canada.
• Prepares parcel package shipments for UPS, Fed-Ex USPS and other mail services.
• Makes creative, practical recommendations on how to improve the efficiency, effectiveness and quality of processing mailings.
• Able to quickly switch jobs while maintaining focus and attention to detail; is able to remain calm while under pressure in order to meet deadlines.
• Absorbs and fulfills orders for BGEA Ministry initiatives, Non-ID’s, FOL and Response Center kits as needed.

Requirements

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ.
• Faithfully upholds BGEA in prayer.
• Participates in daily BGEA staff devotions including Bible reading, and leading group prayer as schedule permits.
• Demonstrates behavior aligned with BGEA’s Mission Statement, Statement of Faith, Hallmarks, policies, and expectations.
• Effectively represents Jesus Christ to those within both personal and professional spheres of influence.

Qualifications

• Prior experience working in a production environment helpful.
• Good interpersonal skills and ability to learn and follow lines of communication and authority.
• Ability to use a PC and accompanying software, Excel and Word.
• Proficient and accurate following of all Distribution Services and USPS procedures.
• High school diploma or GED.
• Ability to safely operate mailing and fulfillment equipment.
• Ability to safely operate industrial trucks and material handling equipment in close quarters.

Skills and Knowledge

• Knowledge of USPS and Distribution Services procedures.
• Ability to lead coworkers as a member of a team.
• Willingness and ability to initiate learning opportunities.
• Ability to perform repetitive tasks.
• Good hand and eye coordination.
• Consistent, regular, and punctual attendance.
• Able to make quick, quality decisions.
• Ability to stand on feet eight to twelve hours a day.
• Ability to lift up to shoulder height 70 lbs. occasionally and up to 40 lbs. frequently.

Benefits

Full-Time employees working at least 36 hours per week, are eligible for benefits including medical, prescription, dental and vision insurance, a Flexible Spending Account (FSA), long term and short term disability insurance, term life insurance, a 401(k) retirement savings plan, 10 paid holidays, including 1 floating holiday, minimum 12 days of vacation, and 10 sick days.