Mail Clerk (Full-time - M-F)

About the role

IST Management Services is sourcing for a direct hire, full-time, Mail Clerk position in Baltimore, MD. This position will work full time hours per day in a financial institution mail room. IST is a rapidly growing business process outsourcing (BPO) company and the largest American privately-owned facilities management company. Founded in 1997, the company is a two-time recipient of the Human Resources Professional Excellence Award granted by the Society for Human Resource Management. We observe a business professional dress code. Must be willing to cross train for potential advancement opportunities!

Responsibilities

• Operating mailing, copy and fax equipment
• Handling mail/copy/legal documents
• Providing high levels of customer care and a friendly, cooperative attitude
• Typing correspondence, filing, copying, data entry, word processing, sending and receiving faxes, sorting mail and other administrative tasks as assigned
• Shipping & Receiving
• Updating employee lists
• Pick-up and deliver mail, parcels, copy jobs and faxes to customers
• Lift large bundles of mail, overnight packages and shipments of paper
• Handle time-sensitive material like confidential, urgent packages
• Demonstrate flexibility in satisfying customer demands in a high volume production environment
• Consistently adhere to business procedure guidelines
• Take direction from supervisor or site manager
• Participate in cross-training
• Maintain all logs and reporting documentation; attention to detail
• Adhere to all safety procedures
• Perform other tasks as assigned

Qualifications

• High school diploma or equivalent (GED)
• Customer service related experience preferred (Hospitality/Retail/Restaurants)
• Professional appearance and demeanor
• Keyboarding and windows environment PC skills
• Excellent communication skills both verbal and written
• Ability to effectively work individually or in a team environment
• Competency in performing multiple functional tasks
• Ability to meet employer's attendance policy
• A valid driver's license and reliable transportation to and from work
• Capable of lifting up to 55 pounds
• Willingness to cross-train for other job functions

Benefits

• Medical, Dental, Vision
• STD, LTD, Life
• 401k
• Paid Time Off
• Pet Insurance
• Bonus Incentives

Pay & Schedule

Monday through Friday, 8:00 AM to 4:30 PM (need flexibility to potentially cover earlier shifts when needed). Compensation: $17.00 to $18.00 USD per hour, dependent upon experience/qualifications.

Note: As a requirement of this position, the client will perform an extensive review of applicant credit history. Applicant must be able to meet client standards to fill position.