MAILROOM CLERK (FULL TIME)

Location: Qualcomm SD Admin - 5775 Morehouse Drive, San Diego, CA 92121

About the role

Accurately and promptly processes all Mail and Distribution Services items with the highest level of customer service. The Administrative Clerk supports the client, office, maintenance, and business services.

Responsibilities

• Receives, sorts, delivers, picks up and processes courier items, interoffice mail, magazines and all classes of United States Postal Services (USPS) mail.
• Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment.
• Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc.).
• Properly packages, marks, labels, and processes all Non-Hazardous and Hazardous materials by using courier-specific software (FedEx, UPS, DHL, etc.).
• Researches and routes unidentified and generic mail.
• Coordinates, stages, and transports bulk mail items.
• Receives, logs, delivers, and tracks messenger items.
• Follows all processes established in the client standard operating procedures (SOP’s).
• Monitors packages for hazardous and suspicious materials.
• Follows established customer inquiry processes and responds to customer needs and requests.
• Maintains accurate records of customer inquiries and fulfillment of requests.
• Performs other duties as assigned.

Requirements

• High School diploma or equivalent.
• Relevant prior customer service experience.

Preferred Qualifications

• Current Dangerous Goods shipping certificate (49 CFR & IATA).
• Working knowledge of Domestic and International shipping of Dangerous & Non-Dangerous Goods including country-specific guidelines.
• Experience using shipping software required by common shipping carriers (UPS, DHL, FedEx, etc.).

Pay

$20.00 per hour to $20.50 per hour

Schedule

Full-time, Monday - Friday, 8:00 am - 5:00 pm

Benefits

Full-time and part-time positions offer the following benefits:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer:

• Medical, Dental, Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.