LTCR Inspector

About the role

The Texas Health and Human Services Commission (HHSC) seeks an Inspector V to conduct on-site inspections and investigations involving abuse, neglect, and exploitation of adults and children with mental illness or intellectual, developmental, and physical disabilities in long-term care facilities.

Responsibilities

• Conducts on-site inspections and investigations, including abuse, neglect, and exploitation investigations.
• Completes written reports detailing deficiencies and providing narratives to support regulatory findings.
• Analyzes evidence to determine if abuse, neglect, or exploitation occurred and makes referrals to the Employee Misconduct Registry.
• Ensures corrective action plans are approved and informs providers of necessary remedial actions.
• Testifies at hearings and court proceedings regarding investigation findings and compliance determinations.
• Trains new hires through on-the-job training, mentoring, and shadowing.

Requirements

• Valid Class C (or higher) Texas driver’s license or equivalent license from another state.
• Four-year degree from an accredited college or university, preferred.
• Experience conducting investigations preferred.
• Experience working with individuals with mental illness, intellectual or developmental disabilities, or physical disabilities preferred.

Qualifications

• Knowledge of and ability to interpret local, state, and federal laws and regulations relevant to program area.
• Ability to interpret professional standards of care.
• Ability to establish and maintain effective working relationships.
• Ability to prepare reports, interpret laws and regulations, gather and analyze data, and communicate effectively.
• Ability to exercise professional judgment and reach sound decisions.
• Ability to integrate complex regulatory concepts, procedures, or processes.
• Ability to multi-task and track multiple activities with competing priorities.
• Ability to establish and maintain effective working relationships with team members and others.
• Ability to work in potentially emotion-filled environments.
• Ability to operate computers, tablets, laptops, smartphones, fax machines, copy machines, and various software packages.
• Ability to conduct interviews in various locations, including private residences, day habilitation facilities, group homes, and state-operated facilities.
• Ability to work in environments where violent and dangerous individuals may be present.
• Ability to oversee the work of others.

Skills

• Effective verbal and written communication skills.
• Professional judgment and decision-making abilities.
• Multi-tasking and prioritization skills.
• Working independently and exercising professional judgment.
• Establishing and maintaining effective working relationships.
• Handling sensitive and potentially emotional situations.
• Operating various equipment and software.
• Conducting interviews in diverse settings.
• Working in potentially dangerous environments.
• Overseeing the work of others.

Benefits

• 100% paid employee health insurance for full-time eligible employees.
• A defined benefit pension plan.
• Generous time off benefits.
• Opportunities for career advancement.

Pay

$5,035.99 - $6,779.25 per month.

Schedule

Day shift, up to 85% travel, including statewide travel, overnight, and weekend travel. On-call duties for emergencies or high-priority situations in facilities or at providers may be required.