LTCR Inspector

About the role

The Texas Health and Human Services Commission (HHSC) seeks an Inspector V to conduct on-site inspections and investigations involving abuse, neglect, and exploitation of adults and children with mental illness or intellectual, developmental, and physical disabilities in long-term care facilities.

Responsibilities

• Conducts on-site inspections and investigations
• Completes written reports detailing deficiencies and providing narratives to support regulatory findings
• Ensures evidence follows chain of custody and is protected
• Affirms corrective action plans and enforces administrative penalties
• Testifies at hearings and court proceedings
• Trains new hires

Requirements

• Valid Class C (or higher) Texas driver’s license or equivalent
• Four-year degree from an accredited college or university, preferred
• Experience conducting investigations preferred
• Experience working with individuals with mental illness, intellectual or developmental disabilities, or physical disabilities preferred

Qualifications

• Knowledge of and ability to interpret local, state, and federal laws and regulations relevant to program area
• Knowledge of acceptable professional standards of care
• Ability to interpret laws and regulations, to gather and analyze data, and to communicate effectively
• Ability to exercise professional judgment and reach sound decisions
• Ability to integrate complex regulatory concepts, procedures, or processes
• Ability to multi-task and track multiple activities with competing priorities
• Ability to establish and maintain effective working relationships with team members and others
• Ability to work in potentially emotion-filled environments
• Ability to operate a computer, tablet, laptop device, smartphone, fax machine, copy machine, and various software packages, including Microsoft Office
• Ability to conduct interviews in various locations, including private residences, day habilitation facilities, group homes, and state-operated facilities
• Ability to work in environments where violent and dangerous individuals may be present
• Ability to oversee the work of others

Skills

• Verbal and written communication skills
• Professional judgment and decision-making skills
• Multi-tasking and prioritization skills
• Working independently
• Establishing and maintaining effective working relationships
• Handling sensitive and potentially emotional situations
• Operating various equipment and software
• Conducting interviews in various settings
• Working in potentially dangerous environments
• Overseeing the work of others

Benefits

• Comprehensive benefits package including 100% paid employee health insurance, defined benefit pension plan, generous time off benefits, and numerous career advancement opportunities

Pay

$5,035.99 - $6,779.25 per month

Schedule

Day shift, up to 80% travel, including statewide travel, overnight, and weekend travel. On-call duties for emergencies or high-priority situations in facilities or at providers may be required.