LTCR Inspector V

Brief Job Description

The Inspector V conducts on-site inspections and investigations including those involving abuse, neglect, and exploitation of adults and children with mental illness or intellectual, developmental, and physical disabilities in various Texas Long-Term Care facilities.

Essential Job Functions

• Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
• Conducts on-site licensure inspections, complaint and incident investigations, and annual comprehensive surveys to include the investigation of abuse, neglect, and exploitation at Long-Term Care (LTC) providers to determine compliance with federal and state health and safety regulations.
• Completes written reports for each inspection or survey to detail deficiencies and provide narratives to support regulatory findings.
• Establishes priorities in gathering evidence to determine what methods to use in securing evidence such as going through the interview process or reviewing records to determine compliance or noncompliance.
• Analyzes evidence to complete a thorough investigation and determine if there is a preponderance of evidence. Evidence must follow chain of custody and be protected during the process.
• Reviews and approves corrective action plans to address noncompliance with the regulations; responsible for informing the provider of issues that require immediate remedial action to ensure the health and safety of consumers; ensures administrative penalties are assessed and processed according to state and federal requirements.
• Participates in meetings to discuss major issues identified during the inspection/investigation, and the outcome of the inspection/investigations. Testifies at hearings and court proceedings regarding the investigation findings and compliance determinations. Trains new hires by conducting on-the-job training which includes mentoring, shadowing, and return demonstrations.
• Performs other duties as assigned by their supervisor, or regional leadership, and that are required to maintain unit operations. This includes being available for on-call duties for emergencies such as weather events or high-priority situations at providers.

Knowledge, Skills, and Abilities (KSAs)

• Knowledge of and ability to interpret local, state, and federal laws and regulations relevant to program area.
• Knowledge of acceptable professional standards of care.
• Skill in conducting inspections and investigations and determining proper courses of action.
• Skill in establishing and maintaining effective working relationships.
• Skill in effective verbal and written communication.
• Ability to work independently.
• Ability to prepare reports, to interpret laws and regulations, to gather and analyze data and to communicate effectively.
• Ability to exercise professional judgment and reach sound decisions.
• Ability to integrate complex regulatory concepts, procedures, or processes.
• Ability to multi-task and track multiple activities with competing priorities.
• Ability to establish and maintain effective working relationships with team members and others.
• Ability to work in a potentially emotion-filled environment.
• Ability to operate a computer, tablet, laptop device, smartphone, fax machine, copy machine, and various software packages, including Microsoft Office.
• Ability to conduct interviews in various locations, including private residences, day habilitation facilities, group homes, and state-operated facilities.
• Ability to work in environments where violent and dangerous individuals may be present.
• Ability to oversee the work of others.

Registrations, Licensure Requirements or Certifications

• Valid Class C (or higher) Texas driver’s license or equivalent license from another state, is required.

Additional Information

• Flexibility in work hours is required for this position. The job requires 80% travel, including statewide travel, overnight, and weekend travel. On-call duties for emergencies or high-priority situations in facilities or at providers may be required.
• Must have reliable transportation.
• All applicants must pass a fingerprint criminal background check.
• If you are an active or former licensed nursing facility administrator, certified nurse aide, or medication aide, hiring will be pending until professional licensing and Employee Misconduct Registry checks are completed.
• If you are offered and accept the position, you will not be permitted to continue employment at any HHSC regulated facilities or providers. You will be required to disclose any potential conflicts of interest, secondary employment, volunteer activities, and friends/family who own, operate, or work at regulated providers.
• HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work. I-9 Form - Click here to download the I-9 form.
• Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
• Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
• ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
• Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
• HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
• Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.