LPG System Director Practice Operations

About the role

Lee Health is seeking an experienced, strategic healthcare operations leader to serve as our System Director of Practice Operations for Lee Physician Group's Primary Care practices.

This executive leadership role is responsible for guiding the operational performance of a large, multi-site primary care network while partnering closely with physician leaders to deliver an exceptional patient and provider experience.

As a key member of the Lee Physician Group leadership team, you will shape operational strategy, lead high-performing practice leaders, optimize access to care, and help position our growing primary care network for continued success.

Responsibilities

• Provide strategic and operational leadership for a large network of primary care practices across the health system.
• Lead, mentor, and develop Practice Managers and operational leaders to build high-performing, engaged teams.
• Partner with physicians and executive leadership to improve clinical operations, patient access, provider satisfaction, and overall practice performance.
• Drive initiatives that enhance patient experience, operational efficiency, quality outcomes, and financial performance.
• Develop and execute operational plans, business strategies, and budgets that support organizational goals and future growth.
• Ensure effective scheduling strategies that maximize patient access while supporting provider productivity.
• Oversee compliance with regulatory requirements, billing standards, and organizational policies.
• Foster a culture centered on collaboration, accountability, continuous improvement, and exceptional service.
• Participate as a senior leader in the ongoing growth and strategic direction of Lee Physician Group and Lee Health.

Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, or a related field (or equivalent combination of education and experience).
• Master's degree (MHA, MBA, or related field) required.
• Minimum of 10 years of progressive physician practice management experience within an integrated healthcare system.
• Demonstrated success leading multi-site ambulatory or primary care operations.
• Strong knowledge of ambulatory practice operations, patient access, scheduling optimization, financial management, and regulatory compliance.
• Proven ability to build collaborative relationships with physicians, providers, and executive leadership.
• Certification as a Certified Medical Practice Executive (CMPE) is strongly preferred.
• Ambulatory Care Nurse Certification is a plus.

Why Lee Health?

At Lee Health, you'll join one of Florida's leading not-for-profit health systems, serving one of the nation's fastest-growing communities. You'll have the opportunity to make a meaningful impact by improving access to high-quality primary care while leading talented teams committed to delivering exceptional patient experiences.