Low Voltage Specialties Technicians

About the Role

The Low Voltage Specialties Technician position involves installing, troubleshooting, servicing, and repairing low voltage systems, including networks, access control, audio/video, and security systems, with minimal supervision.

Responsibilities

• Use required tools and test equipment (e.g., multi-meter, laptop for programming, lifts) to repair or replace low voltage system components.
• Maintain comprehensive working knowledge of low voltage standards.
• Program and troubleshoot a variety of low voltage systems, including network equipment, A/V equipment, access control, and security systems.
• Diagnose faults related to networks, A/V, access control, and security systems.
• Repair or replace damaged equipment related to networking, A/V, access control, and security systems.
• Communicate professionally with internal and external customers.
• Be punctual and complete scheduled projects in a timely manner.
• Use Field Service Lightning to track work orders, materials, and time on job.
• Complete documentation on work orders.
• Follow SFP’s Safety program, SDS book, Hazardous Communication Program, policies, and procedures.
• Participate in weekly Toolbox talks and know the location of all safety documentation on each project.
• Maintain company-provided vehicle in clean and well-maintained condition as per company policies.
• Be available for on-call status to handle emergency service requests.
• Attend seminars or training sessions to stay updated on the latest technology, codes, and standards.
• Train service technician trainees on applicable aspects of fire protection.
• Perform other assigned duties as needed.

Requirements

• High School Diploma or equivalent (required).
• NICET, CTS, manufacturer, or state-specific certification (preferred).
• 2 years of low voltage experience, specifically in networks, A/V, access control, and security systems (required).
• 2 years of professional computer skills (preferred).
• Ability to effectively read, write, and communicate in English.
• 2 years of experience using business intelligence systems (e.g., Salesforce, Sage 300 CRE) (preferred).
• Valid driver’s license with an acceptable driving record (required).
• Ability to comply with SFP’s Drug and Alcohol policy and pass background screenings, including customer-specific requirements.
• Ability to travel locally 90% of the time.

Physical & Work Environment Requirements

• Frequently bend, ascend/descend step stools, ladders, and stairs; kneel; lift up to 50 lbs; reach above and below shoulders; stand and walk for extended periods.
• Ability to see in color, at close and far distances, peripherally, with depth perception, and adjust focus.
• Occasionally balance, crouch, drive, kneel, lift over 50 lbs, sit, stoop, twist, and work at heights.
• Regularly work outside and be exposed to hot/cold temperatures, dust, fumes, chemicals, electrical hazards, and noise.
• Occasionally work indoors in an office setting, alone, or with others.
• Consistently wear appropriate personal protective equipment (PPE) as required by company safety policies.

About Us

Summit Fire Protection, a subsidiary of SFP Holding, Inc. (Summit Companies), is a full-service provider of fire detection, suppression, and security systems, offering design, installation, testing, inspections, and maintenance. We serve customers across multiple verticals on a local, regional, and national scale, with over 25 locations in more than 8 states.

Our company is recognized for service excellence and supports trade skills and workforce development. Leadership members chair NFPA code compliance committees, serve on regional safety boards, and support technical education in local schools. We encourage professional growth through continued development, training, and certifications like NICET.

Summit Fire Protection fosters initiative, independence, diversity, and personal career growth in a high-growth environment.

Benefits

• Paid Vacation and Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Plan with Company Match
• Flexible Spending Accounts
• Long-Term Disability (Employer Paid)
• Short-Term Disability (Employer Paid)
• Additional Voluntary Ancillary Benefits (e.g., Accident and Hospital Indemnity)
• Life Insurance for Team Members and Dependents
• Employee Assistance Program
• Employee Referral Program
• Competitive pay and bonus opportunities
• Extensive training and career advancement opportunities

Core Values

• Passionate about life safety
• Integrity (Do the right thing)
• Partnership with customers and community
• Excellence in operations (Do things right)