Low Voltage Specialties Technician

About the role

The Low Voltage Specialties Technician position at Summit Fire & Security is responsible for installing, troubleshooting, servicing, and repairing low voltage, networks, access control, Audio/Video, and security systems. This role requires comprehensive knowledge of low voltage standards, programming, and software, as well as the ability to communicate professionally with both internal and external customers.

Responsibilities

• Use required tools and test equipment to repair or replace low voltage system components.
• Program and software knowledge with a variety of low voltage systems, including network equipment, A/V equipment, access control, and security.
• Troubleshoot to determine faults related to networks, A/V, access control, and security systems.
• Communicate with internal and external customers in a professional manner.
• Be punctual and complete scheduled projects in a timely manner.
• Track work orders, materials needed, time on job, etc., using Field Service Lightning.
• Complete documentation on work orders.
• Understand and follow SFS’s Safety program, SDS book, Hazardous communication program, policies, and procedures.
• Participate in weekly Toolbox talks.
• Ensure company provided vehicle is clean and well-maintained as per company policies.
• Occasionally attend seminars or similar education/training sessions to stay updated on latest technology, codes, and standards changes.
• Train service technician trainees on all applicable aspects of fire protection.

Requirements

• High School Diploma or equivalent, required.
• NICET, CTS, manufacturer or state specific certification, preferred.
• 2 years low voltage experience, specifically in networks, A/V, access control, and security systems, required.
• 2 years of professional computer skills, preferred.

Qualifications

• Education, Training, Certifications: High School Diploma or equivalent, required. NICET, CTS, manufacturer or state specific certification, preferred.
• Experience, Knowledge, Skill Requirements: 2 years low voltage experience, specifically in networks, A/V, access control, and security systems required. 2 years of professional computer skills, preferred.
• Communication Skills: Must have the ability to effectively read, write, and communicate in English with employees and customers.
• Systems and Software Skills: 2 years using business intelligence systems, Salesforce, Sage 300 CRE, or similar, preferred.

Benefits

Summit Fire & Security offers extensive training opportunities, career advancement, competitive pay, bonus opportunities, along with an industry leading and affordable benefits package for eligible employees. The benefits package includes: Paid Vacation and Holidays, Medical Insurance, Dental Insurance, Vision Insurance, 401(k) Plan with Company Match, Flexible Spending Accounts, Long-Term Disability – Employer Paid, Short-Term Disability – Employer Paid, Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity Life Insurance for Team Members and Dependents, Employee Assistance Program, Employee Referral Program.