Low Voltage Specialties Technician

About the role

The purpose of the Low Voltage Specialties Technician position is to install, troubleshoot, service and repair low voltage, networks, access control, Audio/Video, and security systems, with minimal supervision.

Responsibilities

• Use required tools and test equipment such as multi-meter, meter, laptop to program, lifts, etc. to repair or replace low voltage system components.
• Program and configure software for a variety of low voltage systems including network equipment, A/V equipment, access control, and security.
• Troubleshoot faults related to networks, A/V, access control, and security systems.
• Repair or replace damaged equipment related to networking, A/V, access control, and security systems.
• Communicate professionally with internal and external customers.
• Arrive punctually at required work locations and complete scheduled projects in a timely manner.
• Track work orders, materials, and time using Field Service Lightning.
• Complete documentation on work orders.
• Follow SFS’s Safety program, SDS book, Hazardous Communication program, policies, and procedures.
• Participate in weekly Toolbox talks and maintain knowledge of all related safety documentation on each project.
• Keep company-provided vehicle clean and well maintained per company policies.
• Be available for on-call status to handle emergency service requests as required by location.
• Attend seminars or training sessions to stay current with technology, codes, and standards changes.
• Train service technician trainees in applicable aspects of fire protection.

Requirements

• High School Diploma or equivalent.
• 2 years of low voltage experience, specifically in networks, A/V, access control, and security systems.
• Ability to effectively read, write, and communicate in English with employees and customers.
• Valid driver’s license with acceptable driving record.
• Ability to comply with SFS’s Drug and Alcohol policy and Background screening requirements.
• Willingness to travel locally up to 90% of the time.

Qualifications

• NICET, CTS, manufacturer or state-specific certification preferred.
• 2 years of professional computer skills preferred.
• 2 years using business intelligence systems, Salesforce, Sage 300 CRE, or similar preferred.

Physical & Work Environment Requirements

• Frequently required to bend, ascend and descend step stools, ladders and stairs, kneel, lift up to 50 lbs, reach above and below shoulders, stand and walk for extended periods.
• Vision requirements include color, close and far distances, peripheral, depth, and focus adjustment.
• Occasionally required to balance, crouch, drive, kneel, lift over 50 lbs, sit, stoop, twist, and work at heights.
• Regularly work outside and be exposed to hot/cold temperatures, dust, fumes, chemicals, electrical hazards, and noise.
• Occasionally work indoors in an office setting, work alone and with others.
• Consistently wear all required personal protective equipment per company safety policies.

Benefits

• Paid Vacation and Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Plan with Company Match
• Flexible Spending Accounts
• Long-Term Disability – Employer Paid
• Short-Term Disability – Employer Paid
• Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity Life Insurance for Team Members and Dependents
• Employee Assistance Program
• Employee Referral Program