Low Voltage Specialties Technician

About the Role

The Low Voltage Specialties Technician installs, troubleshoots, services, and repairs low‑voltage networks, access control, audio/video, and security systems with minimal supervision. The primary responsibilities include installation and testing of fire alarm systems. A WA 06 Limited Energy Electrical License is required; NICET Level 2 or ESA CFAT 2 certification in fire alarms is preferred and may qualify for a bonus incentive.

Responsibilities

• Use required tools and test equipment (multimeter, laptop, lifts, etc.) to repair or replace low‑voltage system components.
• Apply comprehensive knowledge of low‑voltage standards and programming/software for network, A/V, access control, and security equipment.
• Troubleshoot faults in networks, A/V, access control, and security systems and repair or replace damaged equipment.
• Communicate professionally with internal and external customers; be punctual and complete scheduled projects on time.
• Track work orders, materials, and time using Field Service Lightning; complete documentation on work orders.
• Follow SFS’s safety program, SDS book, hazardous communication program, policies, and procedures; participate in weekly toolbox talks.
• Maintain a clean and well‑maintained company vehicle per policy.
• Be placed on on‑call status as required to handle emergency service requests.
• Attend seminars or training sessions to stay current with technology, codes, and standards.
• Train service‑technician trainees on applicable fire‑protection aspects.
• Perform other duties as assigned.

Qualifications

• Education, Training, Certifications: High school diploma or equivalent required; WA 06 Limited Energy Electrical License required; NICET, CTS, manufacturer or state‑specific certification preferred.
• Experience, Knowledge, Skill Requirements: Minimum 2 years low‑voltage experience (networks, A/V, access control, security); 2 years professional computer skills preferred.
• Communication Skills: Ability to read, write, and communicate effectively in English with employees and customers.
• Systems and Software Skills: 2 years using business intelligence systems such as Salesforce, Sage 300 CRE, or similar (preferred).
• Other Qualifications: Valid driver’s license with acceptable driving record; compliance with SFS’s drug and alcohol policy and background screening; ability to travel up to 90 % of the time locally.
• Physical & Work Environment Requirements: Frequent bending, climbing ladders or stairs, kneeling, lifting < 50 lb, reaching, standing, and walking for extended periods; occasional lifting > 50 lb, balancing, crouching, driving, and working at heights. Work outdoors regularly, exposed to temperature extremes, dust, fumes, chemicals, electrical hazards, and noise; occasional indoor office work. Must wear required personal protective equipment.

Benefits

• Paid vacation and holidays
• Medical, dental, and vision insurance
• 401(k) plan with company match
• Flexible Spending Accounts
• Employer‑paid long‑term and short‑term disability
• Additional voluntary ancillary benefits (accident and hospital indemnity, life insurance for team members and dependents)
• Employee Assistance Program
• Employee Referral Program
• Extensive training opportunities, career advancement, competitive pay, and bonus opportunities

Core Values (PIPE)

• PASSIONATE about life safety
• INTEGRITY – Do the right thing
• PARTNERSHIP with customers and community
• OPERATIONAL EXCELLENCE – Do things right

About Us

Summit Fire & Security, a subsidiary of SFP Holding, Inc. (Summit Companies), is the nation’s leading fire‑protection company offering design, installation, testing, inspections, and maintenance for fire detection, suppression, and security systems. With over 70 locations in more than 20 states, we serve a wide range of verticals and are recognized for service excellence. We support trade‑skills development through recognized apprenticeships and on‑the‑job training, encourage NICET and other certifications with reimbursement and bonus incentives, and strive to be the employer of choice for motivated team members seeking growth in a high‑growth environment.